Expert Incident Resolution Professional

Job OpportunityWe are looking for a proactive and skilled Incident Management professional with excellent communication, attention to detail, reaction time and problem-solving skills.Key Responsibilities:Perform monitoring, incident management, redundancy and incident reporting activities on a 24/7 basis.Work collaboratively with cross-functional teams to...

Kaspersky protects individuals and corporate clients worldwide from cyber threats. Our team of over 5,000 experts works together to safeguard the world.As a Senior Technical Account Manager, you will be the primary point of contact for premium support customers, ensuring their satisfaction with our products and services.Key Responsibilities:Manage customer...

We are seeking a highly skilled and experienced Incident Manager to join our team at New Era Technology. As an Incident Manager, you will be responsible for monitoring various global Network Monitoring and ticket buckets for dedicated clients to ensure timely assignment and resolution of incidents to meet Service Level Agreements.Key...

Incident AnalystWe're seeking a skilled professional to join our Software Applications team in Latin America & The Caribbean.This role offers professional development opportunities and the chance to be part of an award-winning Fortune 500 company.The ideal candidate will have flexibility to work from home, a people-centered environment, contact with teams...

Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Software Applications team.Enters and participates in the scope and impact evaluation of an incident into a corporate ticketing system and tracking system to document the status and resolution of incidents.Documents the steps taken to reach incident milestones to come...

Incident and Problem Resolution ExpertWe are seeking a skilled Incident and Problem Resolution Expert to engage with various aspects of our technology globally. In this role, you will lead discussions on critical cases impacting our operations, identify key contacts and facilitate meetings on specific topics related to Incidents and Problems, and develop and...

Our team is seeking a Payment Resolution Specialist to assist clients in resolving payment disputes. This role requires strong written communication skills, proficiency in Microsoft Office and Excel, and the ability to handle challenging customers.The ideal candidate will have a detail-oriented nature, strong analytical skills, and experience working in the...

Dispute Resolution ExpertWe're seeking a seasoned professional to lead the charge in resolving dispute-related issues for our merchants. As a Dispute Analyst, you'll work closely with our teams to ensure seamless operations and maintain high-quality services.

Job OpportunityWe are seeking a detail-oriented Service Desk Analyst to provide initial assessment, troubleshooting, and resolution of inbound issues.About the JobThe successful candidate will be responsible for recording, tracking, monitoring, and following up on SLA breaches of incidents and service requests. They will also manage the efficient and...

Incident Management ProfessionalWe are a global leader in Fintech and payments, moving money and information to drive the world forward.We connect financial institutions, corporations, merchants, and consumers through millions of transactions daily.Our innovative solutions make every transaction secure, reliable, and quick.When you use your credit card,...