Senior System Support Expert

Há 4 dias

Brasil beBeeLeadership Tempo inteiro R$60.000 - R$120.000

We are seeking a highly skilled and experienced Technical Operations Lead to join our team. In this role, you will play a critical part in ensuring the operational efficiency, stability and availability of complex application systems.

Your responsibilities will include leading the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations.

You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.

You will also leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.

In addition, you will follow standards and best practices to bring operational efficiencies, stability and availability of the system.

Requirements
  • You have experience working in languages such as Java or .Net and a good understanding of a scripting language such as Python or Powershell.
  • You have a good understanding of cloud platforms such as AWS, Azure or GCP.
  • You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions.
  • You have experience working with a relational or non-relational database.
  • You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines.
  • You must possess strong debugging and triaging skills to troubleshoot code effectively.
  • You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested.
  • You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency.
  • You can do predictive analysis and come up with proactive identification of issues working with development teams.
  • You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless.
Benefits
  • We offer a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech.
  • We provide opportunities for career growth and development through interactive tools, numerous development programs and teammates who want to help you grow.
  • We prioritize work-life balance and provide resources to support your well-being.
Other Information

We are an equal opportunity employer and welcome applications from diverse candidates.

We are committed to providing a safe and respectful work environment.

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