Logistics Operations Manager

1 semana atrás

Rio de Janeiro, Rio de Janeiro, Brasil beBeeAnalytical Tempo inteiro R$80.000 - R$120.000
Job Overview

The Last Mile Channel Lead is a key role that involves managing a team of carrier management specialists, monitoring carrier performance and compliance, and coordinating operational capacity plans with internal and external stakeholders.

Key Responsibilities:
  • Select, train, and manage carrier relationship specialists to ensure effective collaboration and communication.
  • Analyze data from various sources, identify trends, and present insights to drive action-oriented decisions.
  • Develop forecasts based on current data and trends, and implement necessary changes to optimize operational efficiency.
  • Maintain open communication with internal and external stakeholders, respecting confidentiality and information privacy at all times.
  • Identify root causes of operational issues and develop solutions to mitigate risks and improve performance.
  • Create and track key performance metrics to measure progress and success.
Requirements
  • A bachelor's degree or equivalent in a relevant field.
  • Experience in last mile transportation/account management with a strong focus on analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Fluent English language proficiency, both oral and written.

This opportunity presents a chance to join a dynamic team and contribute to delivering exceptional customer service by driving process improvements and optimizing operational performance.

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