Drive Business Success as a Client Onboarding Specialist

2 semanas atrás

Salvador, Bahia, Brasil beBeeImplementation Tempo inteiro R$80.000 - R$100.000
Job Description

We are a fast-growing organization that specializes in transforming how businesses manage time and attendance. We're seeking a Client Onboarding Specialist to lead client onboarding and ensure an exceptional implementation experience for our clients. You will play a key role in driving product adoption and long-term success by guiding clients through all stages of implementation — from kickoff and configuration to go-live and post-launch support.

Key Responsibilities:

  1. Lead and Manage the Onboarding Process: Ensure a smooth transition to using the platform, identifying areas for improvement and implementing strategies to optimize the onboarding process.
  2. Develop Integration Playbooks: Create and implement integration playbooks that promote quick and effective adoption of the solutions, ensuring seamless integration with existing systems.
  3. Collaborate with Internal Teams: Work closely with internal teams to configure and customize the platform according to each client's specific needs, providing guidance and support throughout the implementation process.
  4. Conduct Training Sessions: Deliver training sessions and workshops with clients to ensure full understanding and utilization of the platform's functionalities, empowering clients to maximize the value of the solution.
  5. Monitor Progress: Continuously monitor the progress of implementation, identify and resolve potential issues, and adjust plans as necessary to ensure successful implementation.
  6. Provide Ongoing Support: Offer ongoing support during the integration phase, ensuring clients feel comfortable and well-informed throughout the process.
  7. Analyze Adoption Metrics: Analyze adoption and engagement metrics to ensure clients are maximizing the value of the solution, providing actionable insights to drive continuous improvement.
Requirements

Essential Skills and Qualifications:

  • Proven experience managing B2B onboarding or implementation of HR, ERP, or SaaS solutions, preferably with enterprise clients;
  • Experience building and executing integration playbooks and training programs;
  • Familiarity with tools such as Asana, HubSpot, Salesforce, or other CRM/project management platforms is a plus;
  • Fluent English (spoken and written) for working with global clients and internal teams.
Benefits

Competitive Benefits Package:

  • Flexible Benefits;
  • Transportation or Mobility Allowance;
  • Health & Dental Plans;
  • Life Insurance;
  • Birthday Day Off;
  • Gympass & Totalpass;
  • Hybrid Work Model: Work from the office 3 times a week, with mandatory office presence during the last week of each month.

  • Business Development Specialist

    Há 10 horas

    Salvador, Bahia, Brasil beBeeRepresentative Tempo inteiro R$1.001 - R$2.000

    Job Title: Business Development SpecialistWe are seeking an experienced Business Development Specialist to join our team.Job Description:This role will be responsible for developing and implementing business strategies to drive growth and revenue.Key Responsibilities:Developing and maintaining relationships with key stakeholders and partners.Identifying new...

  • Onboarding Operations Specialist

    Há 16 horas

    Salvador, Bahia, Brasil beBeeOperations Tempo inteiro R$50.000 - R$85.000

    Onboarding Operations SpecialistThis role focuses on ensuring new hires experience a seamless and compliant onboarding journey. Providing deep functional technical expertise is crucial to achieving this goal.The ideal candidate will assist in the smooth execution of onboarding processes, manage system tickets, and serve as a liaison between teams.Provide...

  • Business Intelligence Specialist

    3 semanas atrás

    Salvador, Bahia, Brasil BairesDev Tempo inteiro

    Business Intelligence Specialist - Remote Work:At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant...

  • Onboarding Support Specialist

    Há 16 horas

    Salvador, Bahia, Brasil beBeeSupport Tempo inteiro US$80.000 - US$120.000

    Job OpportunityThis role focuses on ensuring a seamless and compliant onboarding journey for new hires as part of the Service Delivery Organization responsible for maintaining all ADM systems in operation with highest availability.Provide deep functional technical expertise in given process area, as well as demonstrated knowledge of key integration points...

  • Quality Assurance Specialist

    Há 3 dias

    Salvador, Bahia, Brasil beBeeQuality Tempo inteiro R$33.900 - R$44.850

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to ensure that all work meets the highest standards of quality.The successful candidate will be responsible for conducting thorough inspections and assessments to guarantee compliance with established protocols;Collaborating with cross-functional teams to...

  • Business Finance Specialist

    1 dia atrás

    Salvador, Bahia, Brasil beBeeFinance Tempo inteiro R$90.000 - R$140.000

    As a key member of our team, you will play a critical and active role in the day-to-day operations of our finance department.About the Role:This is an excellent opportunity for career growth and professional development. As a Finance Analyst, you will be responsible for performing research, gathering documentation, and compiling comprehensive reports to...

  • Analista de Customer Success

    Há 4 dias

    Salvador, Bahia, Brasil BuscarVagas Tempo inteiro

    **Atribuições**:Acompanhamento de onboarding dos clientes;Realização de pesquisas de satisfação (externas e internas);Execução de projetos e demandas que podem contribuir para a retenção dos clientes;Contato direto e diário com o cliente por WhatsApp, telefone ou callls 2500,00 Requisitos / Diferenciais:Experiência com Customer Success / Sucesso...

  • Analista de Customer Success

    Há 3 dias

    Salvador, Bahia, Brasil BuscarVagas - Empregos e Consultoria Brasil Tempo inteiro

    Atribuições:Acompanhamento de onboarding dos clientes;Realização de pesquisas de satisfação (externas e internas);Execução de projetos e demandas que podem contribuir para a retenção dos clientes;Contato direto e diário com o cliente por WhatsApp, telefone ou callls**Requisitos**Requisitos / Diferenciais:Experiência com Customer Success / Sucesso...

  • Custumer Success _

    3 semanas atrás

    Salvador, Bahia, Brasil CP Consult Tempo inteiro

    Empresa de mentoria, especialista em estrutura e escalabilidade no mercado livre.Buscamos uma pessoa para atuar no suporte operacional da área de Sucesso do Cliente, garantindo uma experiência fluida para nossos clientes do onboarding à entrega final. Essa pessoa será responsável por apoiar processos internos, treinamentos, comunicação com o cliente e...

  • Senior Business Development Specialist

    2 semanas atrás

    Salvador, Bahia, Brasil beBeebusiness Tempo inteiro R$150.000 - R$200.000

    Job Opportunity: Senior Business Analyst with JIRAAbout the Position:We are seeking a skilled and experienced Senior Business Analyst to join our team.The successful candidate will collaborate with business stakeholders to gather, analyze, and document business requirements.Key responsibilities include translating requirements into functional specifications,...