
Identity Management Expert
Há 6 dias
The Identity and Access Management (IAM) Lead plays a pivotal role in coordinating, operating, managing, and governing a suite of security tools in a global environment.
They are responsible for providing expertise in incident triage and root cause analysis for IAM security tools, ensuring effective resolution of security incidents. This involves designing and refining operational processes to improve the efficiency and workflow of support teams and technical products.
Mentorship and development are also key aspects of this role, as they guide and support the growth of junior team members, encouraging internal expertise and professional development within the team.
Ensuring comprehensive technical documentation, user guides, and training materials are up-to-date and accessible as needed is crucial. Additionally, identifying and implementing service improvement opportunities through metrics analysis is essential to drive operational excellence.
Lastly, this role requires collaboration across teams to ensure adherence to established operational processes and compliance with security policies.
Requirements- A bachelor's degree in IT, Security or equivalent work experience in an IAM security or IT operations field is required.
- 6 years of professional experience with 3+ years in IT Operations and 2+ years in IT Security is required.
- Proficiency in at least 3 of the following IAM technologies: Microsoft Active Directory, Identity Management platforms (One Identity preferred), Single Sign On (SSO), Azure/MS Entra ID, Privileged Access Management.
- Experience with current Windows Operating Systems.
- Flexible working hours to accommodate global projects, team members, and critical support issues.
- Excellent interpersonal, oral, and written communication skills and ability to communicate to all levels of management as well as end users and strong customer service orientation.
- Work effectively with minimal direction.
- Experience in an infrastructure operational role.
- Intermediate experience with UNIX/Linux OS/Centrify.
- Experience with Microsoft Azure and AWS cloud services.
- Experience with core infrastructure services (DNS, Wins, Firewalls, etc.).
- CISSP or CISM certifications.
- Azure AD/AWS certifications.
- Intermediate PowerShell skillset.
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