Enterprise Identity Management Specialist

1 dia atrás

São Paulo, São Paulo, Brasil beBeeIdentity Tempo inteiro US$108.000 - US$144.000
Job Title: Enterprise Identity Management Specialist

The role of an Enterprise Identity Management Specialist is to oversee the security and access control of a company's global environment. This position requires coordination, operation, management, and governance of a suite of security tools.

This specialist enables business units to achieve their objectives while ensuring that appropriate security controls are in place and that the tools comply with security policies and regulatory requirements.

The primary focus of this role is to drive overall efficiency within the operations organization and assist in meeting the organization's objectives.

Responsibilities:
  • Provide expertise in incident triage and root cause analysis for identity and access management security tools.
  • Optimize operational processes to improve the efficiency and workflow of support teams and technical products.
  • Mentor junior team members and encourage internal expertise and professional development.
  • Ensure comprehensive technical documentation and user guides are up-to-date and accessible.
  • Identify and implement service improvement opportunities that drive operational excellence.
  • Work collaboratively across teams to ensure adherence to established operational processes and compliance with security policies.
  • Strive to improve customer satisfaction by addressing concerns effectively and ensuring high-quality service delivery.
Qualifications:
  • A bachelor's degree in IT or equivalent work experience in an IAM security or IT operations field.
  • 6 years of professional experience with 3+ years in IT Operations and 2+ years in IT Security required.
  • Proficiency in at least 3 of the following IAM technologies: Microsoft Active Directory, One Identity, Single Sign On (SSO), Azure/MS Entra ID, Privileged Access Management.
  • Experience with current Windows Operating Systems and UNIX/Linux OS/Centrify.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to communicate to all levels of management as well as end users and strong customer service orientation.
  • Flexible working hours to accommodate global projects, team members, and critical support issues.

Preferred candidates will have experience in an infrastructure operational role, intermediate experience with core infrastructure services, CISSP or CISM certifications, and Azure AD/AWS certifications.

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