Program Manager, Amazon Brazil Team

Há 2 dias


São Paulo, São Paulo, Brasil Amazon Tempo inteiro
About the Role

We are seeking a highly skilled Program Manager to join our Amazon Brazil team. As a key member of our Seller Support organization, you will be responsible for driving strategic operational initiatives that positively impact our Sellers.

Key Responsibilities
  • Identify gaps and pain points in existing processes and drive improvements with local and global teams.
  • Analyze data to isolate issues and collaborate with Program and Product owners to determine long-term solutions.
  • Track progress of initiatives and manage obstacles to achieve objectives.
  • Serve as the primary escalation point for local leadership teams and Program Managers.
  • Drive adoption of internal mechanisms and performance metrics.
  • Address barriers through problem solving and coordination with stakeholders.
  • Communicate performance and link to specific improvement areas.
Requirements
  • Bachelor's degree
  • 4+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • 2+ years of working cross-functionally with tech and non-tech teams experience
  • Advanced Excel skills and SQL knowledge
Preferred Qualifications
  • 2+ years of driving process improvements experience
  • Experience in stakeholder management and dealing with multiple stakeholders
  • Experience building processes, project management, and schedules


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