
Operational HR Support Professional
2 semanas atrás
HR Operations Specialist Job Summary
\We are seeking a highly skilled HR Operations Specialist to support our organization's human resources operations.
\Key Responsibilities:\
- Provide timely and accurate information on HR policies, procedures, and programs.
- Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
- Document and track inquiries and resolutions in the HR system.
- Escalate complex issues to other departments as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in training sessions to stay updated on HR policies and systems.
- Contribute to the continuous improvement of HR processes and services.
Requirements:\
- Excellent English communication skills, both verbal and written.
- Strong customer service orientation with a friendly and helpful demeanor.
- Ability to handle multiple inquiries simultaneously and prioritize tasks effectively.
- Basic understanding of HR principles and practices.
- Proficiency in using computer systems and software, including MS Office and HRIS.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Why This Role is Important:
\This role plays a critical part in supporting the success of our organization by ensuring that HR operations run smoothly and efficiently. The successful candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and have a strong understanding of HR principles and practices.
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