Revenue Operations Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Wellhub Tempo inteiro

About the Role:

We are seeking a highly skilled Revenue Operations Manager to join our New Ventures - Wellz team in São Paulo, Brazil. As a key member of our team, you will be responsible for developing commercial strategies and performance monitoring systems for the Client Success team.

Key Responsibilities:

  • Develop and implement a structured commercial playbook for the Client Success team to deliver concrete and measurable results.
  • Assist in defining goals, KPIs, and performance indicators, building accurate forecasts, and establishing robust performance monitoring systems.
  • Monitor and report on performance metrics, providing insights and recommendations to senior leadership.
  • Conduct performance analyses to identify areas for improvement and drive productivity enhancements within the team.
  • Develop tools and resources that empower the frontline Client Success team to achieve better commercial performance and deliver greater value to our clients.
  • Facilitate cross-functional collaboration, connecting the Client Success team with other Revenue teams, Product teams, and the Operations team to ensure alignment and synergy.
  • Design and implement a portfolio management strategy, optimizing client segmentation and account management practices.
  • Collaborate with the Sales team to define the commercial strategy and effectively cascade it to the Client Success team.
  • Drive significant productivity improvements and lead initiatives to enhance team efficiency, focusing on scalable solutions that maximize impact and execution capacity.

Requirements:

  • Relevant experience in consulting firms, banking, startups, or product management.
  • Bachelor's degree in Engineering, Business Administration, Economics, or other quantitative fields.
  • Native Portuguese speaker and fluent in English.
  • Experience building business models and conducting sophisticated analyses, with the ability to solve complex problems and turn insights into actionable plans.
  • Strong interpersonal skills, able to listen to feedback and inputs, provide the right level of support, and create actionable ideas.
  • Ability to work at a strategic level, but equally comfortable getting hands-on.
  • Capable of working asynchronously to increase efficiency, moving projects forward quickly without overloading the team or relying on frequent meetings.
  • Strong organizational skills and ability to manage multiple high-priority projects simultaneously and successfully.
  • Able to credibly and compellingly present and debate recommendations with senior leadership.

About Wellhub:

Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.



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