Customer Service Ambassador

Há 3 dias


Brasil Revolut Ltd Tempo inteiro
About Revolut Ltd

Revolut is a global fintech company on a mission to deliver exceptional financial experiences. With over 50 million customers worldwide, we provide innovative solutions for spending, saving, investing, exchanging, traveling, and more.


Job Description

We're seeking a highly skilled Support Specialist to join our Customer Support Team. This role requires an individual with exceptional problem-solving skills, excellent communication abilities, and a passion for delivering outstanding customer service.


Key Responsibilities:
  • Provide first-class front-line support to our millions of customers via live chat, phone, and email.
  • Represent Revolut online at all times, showcasing our brand values and commitment to customer satisfaction.
  • Collaborate with international teams to resolve customer issues efficiently.

Requirements:
  • Fluency in English with outstanding communication skills.
  • Prior experience in customer support, preferably in travel, booking, or hospitality.
  • Able to explain complex issues in a clear, concise manner.
  • Strong numeracy, IT, and analytical skills.
  • Empathy and a love for helping people.
  • Highly flexible team player attitude with self-motivation and independent problem-solving skills.

Compensation and Benefits:

We offer competitive compensation, including a salary range of $55,000 - $65,000 per annum, depending on location and experience. You'll also enjoy flexibility to work from home, the office, or abroad, as well as a free Revolut Metal subscription and access to exciting events throughout the year.


Our estimated annual salary is $60,000 based on the national average salary range for this position.


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