
Customer Support Specialist
Há 4 dias
The primary responsibility of this role is to ensure the satisfaction of customers by providing exceptional service and support.
- Achieve customer satisfaction through proactive order validations, entries, and confirmations.
- Maintain effective communication between customers and internal production teams.
- Serve as the primary contact for customers, addressing issues and escalations in a timely manner.
- Support transfer projects and process improvement initiatives to drive efficiency and quality.
- Manage routine maintenance of the Master Data System to ensure data integrity.
- Bachelor's Degree in a relevant field; advanced degree preferred or compensating years of experience.
- Industry-relevant professional experience with specified years of expertise.
- Relevant certifications, system experience, and training.
- Professional-level English language skills.
This position requires a team player who is passionate about delivering exceptional customer service. The ideal candidate is a motivated and results-driven individual looking to take their career to the next level.
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