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As a customer support specialist at Rockwell Automation, you will be part of a global team that enables the world's manufacturers to be more productive, sustainable and agile.
Our MissionWe are passionate about delivering exceptional customer experiences that drive business growth and success. Our people are energized problem solvers who take pride in how their work changes the world for the better.
Job Responsibilities- Register and track customer requests via SAP software;
- Support customers with documentation for access to facilities;
- Maintain engineers' field schedules and coordinate service orders;
- Resolve complex issues and provide timely solutions;
- Bachelor's degree in Business Administration, International Trade, Electrical Engineering or Industrial Automation;
- Advanced English language proficiency;
- Spanish is desirable but not mandatory;
- Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint;
- Availability to work 30 hours per week with flexible scheduling;
We provide a dynamic work environment, opportunities for career growth and development, and a competitive compensation package.
