SMB Account Executive

Há 6 dias

São Paulo, São Paulo, Brasil Zendesk, Inc. Tempo inteiro
Drive Revenue Growth as an SMB Account Executive at Zendesk

At Zendesk, we're on a mission to power exceptional service for every person on the planet. We're seeking a dedicated SMB Account Executive to join our team and help drive revenue growth in the SaaS landscape.

Key Responsibilities:
  • Acquire new customers and develop strategies for account expansion to drive top-line revenue growth.
  • Nurture customer relationships to ensure high satisfaction and retention levels.
  • Identify and pursue opportunities to cross-sell additional products and services to existing customers.
  • Use data insights and customer intents to effectively prospect new clients and enhance retention strategies.
  • Understand and convey the benefits of Zendesk products to align with customers' business objectives.
  • Lead competitive sales cycles and articulate compelling business cases.
  • Develop a robust pipeline of qualified opportunities and track sales stages in Salesforce.
  • Provide accurate forecasts and exceed quarterly and annual revenue goals.
Requirements:
  • BA/BS degree or equivalent experience required.
  • At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry.
  • Experience in managing and expanding customer relationships at various levels.
  • Strong presentation, negotiation, and deal closing skills.
  • Strong account research, prospecting, and customer outreach skills.
  • An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
  • Knowledge of industry trends and the ability to build relationships with key decision makers.
  • Outstanding organizational and multi-tasking skills with the ability to handle high volumes of opportunities simultaneously.
What We Offer:

At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.

We advocate for digital-first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, and inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

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