
IT Infrastructure Strategist
Há 3 dias
We are seeking a skilled Senior IT Analyst to manage and support our operational systems and infrastructure across multiple Latin American sites.
Key Responsibilities:
- Manage Microsoft Operational Systems, virtual environments, and hardware for servers and endpoints.
- Provide comprehensive Service Desk Support to internal and external users.
- Monitor and manage server and networking equipment, including routers, switches, access points, and VPNs.
- Maintain IT infrastructure, including racks and cabling for datacenters, plants, and endpoints.
- Assist with project management and enhance IT KPIs.
- Perform backup/restore operations using Avamar tools and manage asset control.
- Handle IT vendor management and process bill payments.
- Prepare and deliver presentations on IT LatAm for worldwide meetings.
Requirements:
- Bachelor's degree in Information Science, Information Technology, Computer Science, or a related field.
- Proven experience as an IT Support Analyst with strong troubleshooting skills.
- Advanced proficiency in English is essential, and Spanish is a desirable skill.
- Strong team player with excellent communication, productivity, and planning skills.
- Ability to work under pressure and a resilient attitude.
- Business-oriented vision focused on cost reduction and IT operation improvements.
Desirable Skills:
- Familiarity with ERP TOTVS Datasul, EHS, Industrial, and Laboratory systems.
- Telephony skills.
- Knowledge of Microsoft SQL Server databases.
- Developer skills.
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