
Operational Efficiency Intern
Há 6 dias
We are seeking a detail-oriented and process-driven individual to join our team as an Operational Efficiency Intern. In this role, you will assist in the evolution of our fraud case intake and resolution platform, a critical tool for streamlining fraud signals across departments and improving operational workflows.
As an intern, you will be responsible for assisting with the intake, tagging, and triage of fraud-related case submissions, documenting return materials processes for traceability and evidence handling, supporting the creation and refinement of SOPs for fraud and marketing workflows, collaborating with Fraud Ops, Decision Science, and Technical teams to align platform inputs, participating in testing and feedback for new platform features, and helping draft reports and identify opportunities for automation and process improvement.
Required Skills and Qualifications:- A degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
- Strong academic performance and attention to detail;
- A passion for structured processes and operational efficiency;
- Comfortable working across tools like Jira, Confluence, and Excel;
- Curious about fraud prevention, financial crimes, and enterprise automation;
- A proactive communicator with strong English skills (written and verbal).
- This internship offers a paid opportunity to gain hands-on experience with a global company;
- Mentorship, professional development, and networking;
- An inclusive environment that celebrates diversity and promotes equal opportunities for all employees.
We are a global leader in the payments industry with over 30 years of experience and operations in more than 30 countries. Our mission is to revolutionize commerce through cutting-edge payment technologies that empower retailers, brands, and consumers.
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