Empregos atuais relacionados a Customer Success Manager for Private Markets - Rio de Janeiro, Rio de Janeiro - Menlo Ventures
-
Rio de Janeiro, Rio de Janeiro, Brasil Tbwa ChiatDay Inc Tempo inteiroUnlock Your Potential as a Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our dynamic team at Carta. As a key member of the Founder Success team, you will play a vital role in driving customer satisfaction and retention.About the RoleYou will be responsible for proactively engaging with Carta customers, responding to...
-
Customer Success Representative
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiroCarta, a leading provider of fund management software, is seeking a Customer Success Representative to join their Founder Success team in Rio de Janeiro, Brazil. This role offers a competitive salary range of R$ 80,000 - 120,000 per year.About the RoleIn this position, you will be responsible for proactively engaging with Carta customers to ensure they are...
-
Latin America Customer Success Lead
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Zoom Tempo inteiroAbout ZoomZoom is a leading collaboration platform that helps people stay connected and get more done together. Our innovative products, such as Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, enable seamless communication and collaboration across the globe.We're a diverse and inclusive company that values creativity,...
-
Strategic Onboarding and Customer Growth Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Zoom Tempo inteiroThe Onboarding & Customer Success Manager role at Zoom is designed to deliver exceptional platform experiences to our enterprise-level customers in the LATAM region.This individual will be instrumental in fostering long-term relationships, ensuring outstanding customer satisfaction, and driving the implementation and delivery of Workvivo to new LATAM...
-
Market Development Manager
3 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Hopper Tempo inteiro**About the Role**Hopper is seeking a seasoned Market Manager to spearhead our hotel expansion in Latin America. As a key member of our team, you will be responsible for building and maintaining relationships with local hotel partners, driving sales growth, and ensuring our offerings remain competitive.**Key Responsibilities**Build and expand a portfolio of...
-
Fund Operations Software Engineer
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Menlo Ventures Tempo inteiroAbout CartaAt Carta, we're on a mission to unlock the power of equity ownership for more people in more places. Our vision is to create an operating system for private capital that empowers fund managers and their investors to make informed decisions.We're committed to building a world-class platform that transforms traditional accounting into a powerful...
-
Sports Trader
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil Kaizen Gaming (Stoiximan & Betano) Tempo inteiro**About Us**Kaizen Gaming, the leading GameTech company in Greece and one of the fastest-growing in Europe, behind the Stoiximan brand in Greece and Cyprus and Betano in Germany, Romania, Bulgaria, Portugal, Brazil, and Chile.We strive to leverage cutting-edge technology to provide an unparalleled experience for our customers.**The Role**As a Sports Trader -...
-
Rio de Janeiro, Rio de Janeiro, Brasil Wingtra Ag Tempo inteiroWingtra Ag is a venture-backed robotics scaleup that aims to digitize the world at the push of a button. Our team of 125+ dedicated professionals is committed to building the best aerial robots, providing efficient and reliable data solutions to various industries.We are looking for a skilled Regional Sales Manager to join our international team in Brazil....
-
Rio de Janeiro, Rio de Janeiro, Brasil GlaxoSmithKline Tempo inteiroCompany OverviewGlaxoSmithKline is a leading healthcare company with a strong presence in emerging markets. Our Field Engagement and Marketing Automation teams are seeking a highly skilled Digital Tech Manager to lead our digital strategy in these regions.Job DescriptionWe are looking for a data-driven individual to develop and implement a comprehensive...
-
Pharmaceutical Territory Manager
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Lonza Tempo inteiroWe are seeking an experienced Pharmaceutical Territory Manager to join our team at Lonza. This role is a fantastic opportunity for someone who wants to drive growth and development in the pharmaceutical industry.As a Pharmaceutical Territory Manager, you will be responsible for coordinating sales efforts for Lonza's Hard Empty Capsules business in North...
-
Rio de Janeiro, Rio de Janeiro, Brasil Accor Hotels Tempo inteiroRixos Premium Qetaifan Island North, a prominent resort in Qatar, is seeking a highly skilled Business Development Manager to join their team. This exciting opportunity will allow the successful candidate to play a key role in driving business growth and revenue.As Business Development Manager – Waterpark Entertainment, you will be responsible for...
-
Renewable Energy Market Analyst
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil Scruff Tempo inteiroAbout Company Overview: At Wood Mackenzie, we strive to be the global leader in data, analysis and consulting across various sectors including energy, chemicals, metals, mining, power and renewables. Founded in 1973, our success has always been driven by the principle of providing trusted research and advice that makes a difference to our customers.
-
Freight Forwarding Manager
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil OIA Global Tempo inteiroJob OverviewWe are seeking a highly skilled Freight Forwarding Manager to lead our Dublin office to success. This is an excellent opportunity for an experienced manager to take on new challenges and drive business growth.As a key member of our team, you will be responsible for leading and inspiring a small team to achieve financial objectives. You will also...
-
Rio de Janeiro, Rio de Janeiro, Brasil The Coca-Cola Company Tempo inteiroJob DescriptionWe are seeking a Senior Growth Manager to lead the development and implementation of total beverage marketing strategies in collaboration with customer strategy, focusing on revenue-enhancing concept development with customers and leveraging national marketing initiatives.Key Responsibilities:Lead the development and implementation of total...
-
Regional Operations Manager
Há 13 horas
Rio de Janeiro, Rio de Janeiro, Brasil Ross Stores Tempo inteiroAbout UsRoss Stores is the nation's largest off-price retailer with over 2,000 stores and a strong track record of success and growth.Our MissionWe focus on bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.Job SummaryThe Regional Operations Manager is responsible for overseeing a specific area...
-
Wind Power Market Analyst Position
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil Wood Mackenzie Tempo inteiroCompany OverviewWood Mackenzie is a global leader in data, analysis and consulting across the energy, chemicals, metals, mining, power and renewables sectors.We have been at the forefront of providing trusted research and advice that makes a difference to our customers since 1973.Our success has been built on a simple principle of providing insightful...
-
High-Performance Team Lead
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Infopulse Tempo inteiroInfopulse, a part of TietoEvry Create, invites a skilled professional to fill the role of **Team Lead** in our growing team.We seek an exceptional negotiator who can effectively communicate with clients and internal teams, contribute to establishing governance and enhancing processes between Infopulse and customers, and facilitate collaboration between teams...
-
Analista de Customer Success Sênior
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Estado do Rio de Janeiro, Brasil Welkron Pensamento Tempo inteiroFaça parte do time de uma empresa que vai além das transações financeiras simples: oferecem uma solução segura para pagamentos locais e cross-border com integração simplificada. Além disso, fornecem um ponto de entrada estratégico para merchants globais explorarem o vasto potencial do mercado brasileiro. O futuro está repleto de possibilidades, e...
-
Analista de Customer Success Sênior
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Estado do Rio de Janeiro, Brasil Welkron Pensamento Tempo inteiroFaça parte do time de uma empresa que vai além das transações financeiras simples: oferecem uma solução segura para pagamentos locais e cross-border com integração simplificada. Além disso, fornecem um ponto de entrada estratégico para merchants globais explorarem o vasto potencial do mercado brasileiro. O futuro está repleto de possibilidades, e...
-
Latin American Gas Market Researcher
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Talent Pal Tempo inteiroAbout the RoleWe are seeking a highly skilled Natural Gas Industry Analyst to join our team in Rio de Janeiro. As a member of our Gas, Power, and Climate Solutions team, you will be responsible for analyzing South American natural gas market fundamentals, including supply, demand, storage, prices, transportation, and other factors.Key...
Customer Success Manager for Private Markets
3 semanas atrás
We are seeking a skilled Customer Success Manager to join our Founder Success team at Carta. This is an excellent opportunity to work with private companies and scale proactive customer education and engagement.
Key Responsibilities- Proactively engage with Carta customers to understand their challenges and help them extract value from our platform.
- Operate in a scaled client ownership structure to respond to sensitive customer inquiries, including contract renewals, pricing increases, and escalations.
- Prioritize inbound customer requests based on urgency, renewal timeline, churn risk factors, and other relevant considerations.
- Manage account-level escalations by leveraging standard responses and working closely with management.
- Educate customers about Carta features and products via email and live calls, utilizing knowledge of the Carta feature set, customer lifecycle, and self-help content.
- Fluent in English with strong written and verbal communication skills.
- Responsive and able to complete tasks in a timely manner.
- Prior experience working in a customer support, customer success, or account management role.
- Experience working with customers via live interactions such as Zoom meetings, phone calls, and live chats.
- Experience working with Salesforce, Catalyst, or other CSM and support ticketing systems.
- Diplomacy, tact, and poise under pressure, with a high tolerance for ambiguity.
- Growth mindset, proactive, and action-oriented.
- Customer success skills and demonstrated ability to work through difficult conversations, with the goal of preserving relationships.
- Excellent communication, listening, facilitation, and negotiation skills.
- Strong data analysis, organizational, and prioritization skills.
We are an equal opportunity employer committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with us directly.
Compensation and BenefitsThe estimated salary for this role is $110,000 - $140,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
