Strategic Onboarding and Customer Growth Specialist
Há 2 dias
The Onboarding & Customer Success Manager role at Zoom is designed to deliver exceptional platform experiences to our enterprise-level customers in the LATAM region.
This individual will be instrumental in fostering long-term relationships, ensuring outstanding customer satisfaction, and driving the implementation and delivery of Workvivo to new LATAM customers.
They will focus on customer engagement, collaboration with sales, marketing, product, and support teams to ensure a seamless customer journey.
Key Responsibilities:- Oversee customer onboarding and adoption
- Develop comprehensive success plans for customers
- Implement strategies to enhance customer satisfaction, retention, and growth
- Monitor customer health and address potential issues proactively
- Stay informed about market trends, competitor activities, and regulatory changes in LATAM
- Adapt global best practices to meet the unique needs of the Latin American market
We offer a competitive salary range of $80,000 - $110,000 per year, reflecting the complexity and scope of this role.
To succeed in this position, you will need
Required Skills and Qualifications:- At least 4 years of experience in customer success, customer experience, or a related field, with expertise in the Latin American market
- Ability to understand the LATAM business landscape, cultural nuances, and regulatory environment
- Proficiency in English and Spanish/Portuguese
- Flexibility to travel within the region as needed
-
Enterprise Onboarding Engagement Specialist
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Zoom Tempo inteiroAbout the RoleWe are seeking a skilled Enterprise Onboarding Engagement Specialist to join our team at Zoom.Job SummaryThis is a unique opportunity to work closely with our enterprise-level customers in LATAM, delivering exceptional customer experiences and fostering long-term relationships.Main ResponsibilitiesFoster strong customer relationships through...
-
Business Development Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Menlo Ventures Tempo inteiroWe are seeking a skilled Business Development Specialist to join our team at Menlo Ventures. As a Business Development Specialist, you will play a key role in driving business growth and expansion. Your primary responsibility will be to develop and execute strategies that increase revenue, expand customer base, and improve market share.About UsMiddle...
-
Equity Expert Solutions Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroUnlock the Power of Equity OwnershipAt Carta, we're on a mission to make equity ownership accessible to more people in more places. As an Implementation Specialist, you'll play a vital role in helping our clients unlock the full potential of their equity.About the Role:We're seeking an experienced Implementation Specialist to join our Rio SMB/MM Team as part...
-
Pharmaceutical Territory Manager
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Lonza Tempo inteiroWe are seeking an experienced Pharmaceutical Territory Manager to join our team at Lonza. This role is a fantastic opportunity for someone who wants to drive growth and development in the pharmaceutical industry.As a Pharmaceutical Territory Manager, you will be responsible for coordinating sales efforts for Lonza's Hard Empty Capsules business in North...
-
High-Growth Sales Specialist
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroWe are seeking a highly motivated and results-driven High-Growth Sales Specialist to join our team at M&O Partners.About the Role:The successful candidate will be responsible for driving business growth, building key client relationships, and achieving sales targets in the valves and automation sector.Key Responsibilities:Sales Strategy Development: Create...
-
Marketing Growth Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Hiire Tempo inteiroJob Description:We are seeking a highly motivated and experienced Marketing Growth Specialist to join our team at Hiire. In this role, you will be responsible for driving lead generation through multi-channel marketing campaigns, collaborating closely with Business Developers to convert qualified leads into amazing clients, and analyzing performance metrics...
-
Business Management Analyst
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil BairesDev Tempo inteiroDrive Business Growth as a Business Management AnalystBairesDev is a leading technology company that has been delivering cutting-edge solutions for over 15 years. Our diverse team of top talent works remotely on projects that drive significant impact worldwide.This unique opportunity allows you to join a global team of innovators and make a meaningful impact...
-
Latin America Customer Success Lead
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil Zoom Tempo inteiroAbout ZoomZoom is a leading collaboration platform that helps people stay connected and get more done together. Our innovative products, such as Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, enable seamless communication and collaboration across the globe.We're a diverse and inclusive company that values creativity,...
-
Global Operations Specialist
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Oyster HR Tempo inteiroJob SummaryWe are seeking a highly skilled and experienced Senior Sales Operations Specialist to join our Sales Operations team at Oyster HR. This role is responsible for optimizing sales and post-sales processes, enhancing productivity, and driving revenue growth.About Oyster HROyster HR is a global employment platform that helps companies hire, pay, and...
-
Rio de Janeiro, Rio de Janeiro, Brasil Hedge Impact headhunting Tempo inteiroWe are proud to collaborate on pivotal initiatives at a prominent global foundation client based in emerging markets.This esteemed organization seeks an exceptional professional with expertise in the design, implementation, and evaluation of Monitoring, Evaluation, and Learning (MEL) initiatives; Strategic Development; and Strategic Foresight, within complex...
-
Maritime Growth Strategist
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil M&O Partners Tempo inteiroRole Overview:">We are seeking a driven Sales Specialist to lead strategic growth efforts within the maritime and offshore sector in Brazil. The ideal candidate will combine strong commercial skills with in-depth industry knowledge to foster meaningful relationships and open new avenues for partnership.">Key Responsibilities:">">Drive business growth by...
-
Technical Support Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Orange Tempo inteiroJob Overview: As a Technical Support Specialist at Orange, you will play a vital role in providing exceptional customer service by delivering professional second-level technical support.Salary and Benefits: The estimated annual salary for this position is $65,000-$90,000, depending on experience. Orange offers a comprehensive benefit program featuring...
-
Senior Client Engagement Specialist
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Carrot Fertility Tempo inteiroRole OverviewAbout Carrot Fertility: Carrot Fertility is the leading global fertility and family-building platform. We provide care for everyone, everywhere. Trusted by multinational employers, health plans, and health systems, our comprehensive clinical program delivers cost savings for employers and award-winning experiences for millions of people...
-
Rio de Janeiro, Rio de Janeiro, Brasil Indi Staffing Services Tempo inteiroIndi Staffing Services is recognized as a leading software development company in the Americas, offering 100% remote work modality and an excellent work environment where employees can thrive, collaborate with multicultural teams, and enjoy flexible schedules and endless growth opportunities.About the Role:We are seeking a highly skilled Recruiting...
-
Strategic Talent Development Manager
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Startup Tempo inteiroAbout the Opportunity">We're seeking a highly motivated and experienced HRBP Manager to join our startup's rapidly growing team. ">The ideal candidate will have a strong background in human resources, with a focus on talent acquisition, employee engagement, and culture development. They will be responsible for designing and implementing effective hiring...
-
Rio de Janeiro, Rio de Janeiro, Brasil Wood Mackenzie Limited Tempo inteiroWe are seeking a skilled Business Intelligence Specialist to join our Upstream and Carbon Management team at Wood Mackenzie Limited. This role will involve working closely with our Research, Data, and Product functions to build, enhance, and maintain the data that underpins our unique understanding of the energy and natural resources sectors.As a Business...
-
Marketing Data Insights Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Darkroom Tempo inteiroUnlock Business Growth as a Marketing Data Insights SpecialistWe are seeking an experienced Digital Marketing Data Analyst to join our team at Darkroom, a pioneering digital agency that's building the future of advertising.As a Marketing Data Insights Specialist, you will work closely with our data scientist to build analyses that drive growth for our...
-
Customer Experience Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Gnosis Tempo inteiroAbout the RoleWe are seeking a highly skilled and empathetic Customer Relations Agent to join our energetic Customer Operations team at Gnosis. As a key member of our team, you will engage directly with cardholders, ensuring their needs and expectations are met and exceeded.Key ResponsibilitiesEngage Directly with Cardholders: Handle inquiries and concerns...
-
Strategic Talent Acquisition Specialist
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil Xometry Tempo inteiroXometry, a leading digital marketplace for manufacturing, empowers innovators to bring their ideas to life. We connect Fortune 1000 companies with global manufacturers, fostering growth and innovation.Compensation:$90,000 - $110,000 per yearAbout the Role:We're seeking an experienced Contract Recruiter to join our team. As a key member of our recruitment...
-
Data Solutions Senior Expert for Strategic Data Initiatives
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiroAt SAP, we help organizations unlock the full potential of their data by designing and delivering strategic data initiatives that drive business value.The Data Solutions Senior Consultant is a key member of our team, responsible for leading overall tactical and strategic data initiatives like data quality assessments, procurement data insights and analytics,...