Account Manager

4 semanas atrás


Sao Paulo Metropolitan Area, Brasil Ezugi Tempo inteiro

Ezugi, a leading live dealer casino platform, is seeking a highly skilled Key Account Manager to join its team in Brazil, Sao Paolo. As a Key Account Manager, you will be responsible for acquiring, maintaining, and optimizing business relationships and partnerships to achieve business KPIs.

Key Responsibilities

  • Liaise with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives
  • Monitor the performance of promotional campaigns to identify problems or issues that may arise
  • Collaborate with internal stakeholders to optimize strategy and ensure KPI targets are met
  • Represent the entire range of Ezugi's products
  • Distribute and present information to customers about upcoming game releases and opportunities
  • Establish and maintain effective key account relationships
  • Act as an intermediary between internal departments and customers
  • Escalate customer issues and drive resolution action
  • Conduct root-cause analysis, drive continuous improvement, and execute solutions
  • Proactively assess, clarify, and validate customer needs on an ongoing basis

Ideal Candidate

  • 1+ year experience within the igaming industry, ideally within a B2B strategic role
  • Sound commercial awareness and knowledge of business development
  • Demonstrate a clear understanding of generating results in a complex commercial environment
  • Effective client management experience
  • Proven team management capabilities
  • Analytical skills with the ability to think strategically
  • Genuine passion for sales, negotiation, decision-making, and problem-solving
  • Educational background in a related field would be preferred
  • Strong communication and written ability in English and Portuguese
  • Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
  • Presentable, willing to travel, and work outside of normal office hours

What We Offer

  • Fantastic work culture
  • Attractive salary and benefits
  • Flexible working options

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