Strategic Relationship Manager

Há 3 dias

São Paulo, São Paulo, Brasil beBeeCustomerCentric Tempo inteiro R$9.000 - R$12.000
Job Overview:

As a key member of our team, you will be responsible for managing complex customer relationships and ensuring timely resolution of escalated issues.

You will work closely with the account management and partnerships teams to understand business priorities and technical environments, as well as develop close relationships with customers and partners.

Meet with customers or partners, prepare operational review meetings, and share best practices for dedicated accounts.

Collaborate with the global support team and XFN partners to improve efficiency and quality of support processes and tools.

Deliver exceptional customer experiences by analyzing tickets and providing recommendations for process improvements.

Establish strong relationships with product and engineering teams to advocate for customer needs and drive product enhancements.

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