Night In Room Dining Coordinator

3 semanas atrás


Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro
Job Summary

We are seeking a highly skilled and customer-focused Night In Room Dining Coordinator to join our team at Accor Hotels. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of outstanding.

Key Responsibilities
  • Coordinate all service requirements addressed to the Room Service department, primarily responsible for taking guest orders over the telephone or verbally, processing these orders accurately and timely using the POS terminal during the nights.
  • Ensure effective communication with the supervisor, butler, and chef on duty regarding the orders and any special requests.
  • Communicate with various other departments, using Micros & RMS app for room clearance, room changes, checking status of the rooms, and amenity delivery.
  • Print daily reports.
  • Update VIP list.
  • Assist the department with any other administration and duties as requested.
  • Assist the IRD manager in achieving high scores on various guest satisfaction surveys, recognizing repeat guests, and following standard procedures.
Requirements
  • Ability to communicate with guests and anticipate their needs.
  • Ability to smile and diffuse anger naturally.
  • Very good telephone etiquette.
  • Enthusiastic and positive personality.
  • Profound knowledge of customer service.
  • Knowledge of food and beverage products.
What We Offer
  • Competitive salary and benefits including pension and life assurance.
  • 31 days of holiday including public holidays (increasing to 33 days after 5 years).
  • Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox.
  • Special rates for Accor Hotels colleagues and their friends & family and discounts across Accor hotels worldwide.
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide including friends & family.
  • Free stay at The Savoy after successful completion of probation.
  • 50% discount at our iconic American & Beaufort Bars.
  • 50% discount at our world-famous Afternoon Tea.
  • 50% discount at our spa and florist.
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill.
  • 20% discount at Gordon Ramsay restaurants outside the hotel and restaurant 1890.
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues.
  • Colleague gym facility and Virgin Active gym membership discount.
  • Employee assistance programme.
  • Annual optician reimbursements for eye tests and glasses.
  • English language classes.
  • Colleague restaurant.
  • Local F&B, retail and gym discounts.
  • Interfaith prayer room.
  • Wellness room.
  • Cycle to work scheme.


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly skilled and customer-focused Night In Room Dining Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesCoordinate all...

  • In Room Dining Server

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job Title: In Room Dining ServerJob Summary:We are seeking a dynamic and enthusiastic In Room Dining Server to join our team at Sofitel Bahrain. As an In Room Dining Server, you will be responsible for providing exceptional customer service to our guests, ensuring that their dining experience is memorable and enjoyable.Key Responsibilities:Take orders and...

  • In Room Dining Server

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job Title: In Room Dining ServerJob Summary: We are seeking a dynamic and enthusiastic In Room Dining Server to join our team at Sofitel Bahrain. As an In Room Dining Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key Responsibilities:Order Taking and Placing:...

  • In Room Dining Server

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    About the RoleWe are seeking a skilled and enthusiastic In Room Dining Server to join our team at Sofitel Bahrain. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Directly involved in the order taking...

  • In Room Dining Server

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    About the Role:We are seeking a skilled and attentive In Room Dining Server to join our team at Sofitel Bahrain. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Take orders and serve food and beverages to guests in a...

  • Dining Room Server

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Dining Room Server to join our team at Accor Hotels. As a key member of our food and beverage service team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesGuest ServiceWelcome and greet guests...

  • Night Auditor

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    {"h1": "Night Auditor Job Description", "p": "At The Hoxton, we're passionate about creating unforgettable experiences for our guests. As a Night Auditor, you'll play a vital role in ensuring our guests receive exceptional service, even after hours. Your attention to detail and ability to multitask will be essential in managing the front desk, handling guest...

  • Night Receptionist

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    {"Job Title": "Night Receptionist", "Job Description": "Key ResponsibilitiesAs a Night Receptionist at Accor Hotels, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests.Some of your key responsibilities will include:Welcoming and checking in and out of guestsTaking and processing walk-in reservations and...

  • Night Auditor

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job Title: Night AuditorAt Accor Hotels, we're looking for a Night Auditor to join our team in Florence, Italy. As a Night Auditor, you'll play a crucial role in ensuring our guests have a seamless experience, even after hours.Key Responsibilities:Provide exceptional customer service to our guests, addressing their needs and concerns in a timely and...

  • Night Auditor

    1 semana atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job Title: Night AuditorAt Accor Hotels, we're looking for a Night Auditor to join our team in Florence, Italy. As a Night Auditor, you'll play a crucial role in ensuring our guests have a seamless experience, even after hours.Key Responsibilities:Provide exceptional customer service to our guests, addressing their needs and concerns in a timely and...


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    {"Job Title": "In-Room Dining Attendant", "Job Summary": "We are seeking a vibrant and accommodating hospitality professional to join our team as an In-Room Dining Attendant at Sofitel Melbourne on Collins. As a passionate and creative individual, you will engage guests from across the world and ensure they enjoy an experience that exceeds their...

  • Housekeeping Attendant

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job Title: Housekeeping Attendant - Room Cleaning SpecialistReports To: Executive HousekeeperJob Summary: We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Accor Hotels. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and...

  • Production Coordinator

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Adilstone Group Tempo inteiro

    Job SummaryThe Adilstone Group is seeking an experienced Operations Manager to oversee the coordination of various department operations. This role is responsible for ensuring the consistent production of high-quality products and services that meet or exceed customer satisfaction.Key ResponsibilitiesWork directly with department coordinators to ensure...

  • Outlet Manager

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Outlet Manager - All Day Dining to join our team at Accor Hotels. As a key member of our food and beverage operations, you will be responsible for ensuring that our guests receive exceptional service and have a memorable dining experience.Key ResponsibilitiesGuest Experience: Ensure that guests...

  • Hotel Room Attendant

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Why work for Accor Hotels?We are a global hospitality leader, welcoming individuals from diverse backgrounds and offering a range of career opportunities that match your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. As you join our team, you can continue to explore the limitless possibilities...

  • Steward

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly skilled and detail-oriented Steward to join our team at Sofitel Gold Coast Broadbeach. As a key member of our Food and Beverage team, you will be responsible for ensuring the highest standards of cleanliness and presentation in our kitchens and dining areas.Key ResponsibilitiesSecure a supply of clean crockery and equipment...


  • Belo Horizonte, Minas Gerais, Brasil The BIG Jobsite Tempo inteiro

    Job DescriptionThe BIG Jobsite is seeking a detail-oriented and organized Financial Operations Coordinator to support our finance department. The ideal candidate will help maintain accurate financial records, process transactions, and provide general administrative support to the accounting team.Responsibilities:Assist in the preparation and maintenance of...

  • Housekeeping Attendant

    2 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Accor Hotels. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key ResponsibilitiesCleaning and Preparation: Clean and prepare guest rooms and...

  • Outlet Manager

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Outlet Manager to lead our All Day Dining team at Accor Hotels. As a key member of our food and beverage operations, you will be responsible for ensuring exceptional guest experiences and driving revenue growth.Key ResponsibilitiesDevelop and implement strategies to increase sales and revenue...

  • Executive Steward

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking an experienced and skilled Executive Steward to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for maintaining the smooth operation of the Stewarding Department, ensuring labor efficiency, budgeted labor costs, safe working conditions, and the highest standards of sanitation.Key...