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Customer Success Strategist

2 meses atrás

São Paulo, São Paulo, Brasil Appnext Tempo inteiro
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Appnext.

Key Responsibilities:

  • Develop and execute customer success strategies to drive business growth and retention.
  • Collaborate with cross-functional teams to identify and address customer needs and pain points.
  • Provide exceptional customer support and ensure timely issue resolution.
  • Conduct regular business reviews and provide actionable insights to drive customer success.
  • Stay up-to-date with industry trends and best practices to continuously improve customer success strategies.

Requirements:

  • Proven experience in customer success management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex customer data and develop actionable insights.
  • Strong problem-solving and analytical skills.
  • Experience working with end-to-end discovery solutions a plus.