Customer Returns Process Optimizer
Há 2 dias
About the Job:
The ideal candidate will be responsible for driving process improvements in customer returns programs.
This role involves building and maintaining systems to track results, identifying opportunities for improvement based on data, and working with stakeholders to provide a seamless customer experience.
Responsibilities:
- Develop and implement effective processes to monitor and analyze customer returns
- Collaborate with cross-functional teams to identify areas for improvement and develop solutions
- Work closely with stakeholders to ensure a customer-centric approach
- Continuously evaluate and refine processes to improve efficiency and effectiveness
Requirements:
- 2+ years of experience in process improvement or related field
- Master's degree in business, operations, human resources, adult education, organizational development, or related field
Brazil Operations:
The team is committed to fostering a diverse and inclusive work environment that reflects the plurality of the businesses we play and the customers we serve. We prioritize equity and inclusion in all our job positions and believe that this agenda must have different perspectives and multiple experiences.
We are a dynamic and innovative company that values employee growth and development. Our leadership is committed to sharing and acting on our leadership principles, with the purpose of 'Strive to Be Earth's Best Employer'.
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