Customer Service Operations Assistant
1 semana atrás
Analista de Customer Services Jr.
**Responsabilidades**:
- Prestar atendimento ao cliente para tirar dúvidas sobre pedidos.
- Alimentar planilha de embarque e solicitar separação de material.
- Prestar informação de faturamento ao setor de venda e revenda.
- Acompanhar produção de equipamentos e produtos.
- Programar entrega de material para clientes.
- Realizar a programação de embarque.
- Manter contato com o vendedor responsável quando o pedido possuir divergências.
- Realizar o acompanhamento dos contratos, bem como, dos pedidos de vendas.
- Acompanhar a execução do pedido, intervindo quando necessário.
- Assegurar o acompanhamento dos itens em estoque.
- Efetuar a colocação de pedidos de venda no sistema.
**Requisitos**:
- Ensino superior completo, preferencialmente em administração.
- Atuação com processos industriais.
- Conhecimento em processos de logística e processos fiscais (fluxos de faturamento e expedição).
- Pacote office.
- Desejável inglês e espanhol, nível intermediário.
**Local de Trabalho**: Araucária PR
Modelo de trabalho: presencial
**Horário**: Segunda à sexta-feira, das 08:00 às 17:30.
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