IT Infrastructure Operations Specialist
Há 14 horas
IT Infrastructure Operations Specialist
MISSION
Provide IS teams processes, methods and tools necessary for their activities, as well as the associated standards, assistance and advice.
KEY EXPECTED ACHIEVEMENTS
Run & Maintain
- Engage in 2nd and 3rd-level support for reported IT Infrastructure incidents, document problems, and solutions, and assist team members when required;
- Act as the senior point of escalation within the IT infrastructure support team;
- Escalation management on complex or unsolved incidents with third-party specialists and product vendors;
- Act as the situation manager during major incidents to resolve unplanned events adversely affecting the organization, review and implement preemptive solutions;
- Be available on-call for 7/24 support on a weekly rotational basis.
Process Improvement & Skill Development
- Identify opportunities and recommend solutions that will enhance operations and increase availability;
- Adopt and work in an Agile/Lean environment, improve teamwork and continuous improvement;
- Coach and mentor team members to improve technical skills, troubleshooting skills and process adherence;
- Identify and develop new soft and technical skills to reinforce the ability to design various IT solutions, enlarge his/her expertise and teamwork abilities in a scrum development approach; for self and for the team;
- Actively share his/her expertise to enhance the skills of other members.
You will be a great fit if you are:
- Willing to explore the Infra technology domain and not afraid of the unknown;
- Have a thirst to learn and improve one self;
- Great team player who likes to collectively develop the best solution.
EXTERNAL CANDIDATE PROFILE
- Bachelor’s Degree in Computer Science, Information Technology or equivalent from a recognized university/institute;
- Minimum 10 years of IT Industry experience and 7 years of experience in an IT Infrastructure support related role;
- Hands on experience in administrating and troubleshooting industry standard x86 servers and Microsoft Windows Server operating systems, Active Directory and Exchange Servers;
- Experience in configuring and troubleshooting virtualization product VMWare VSphere, VMWare ESX and ESXi;
- Hands on experience in administrating and troubleshooting storage systems such as NAS, SAN and Tape libraries;
- Experience in supporting WAN / LAN technologies and ability to troubleshoot network connectivity issues with routers, switches, firewalls and WAN accelerators;
- Experience in AWS cloud and SuSE or RedHat Linux is considered as an asset;
- Experience in a multinational company and working with global teams will be an added advantage.
- Good verbal and written communication skills (English is required).
-
IT Infrastructure Operations Specialist
Há 6 dias
Colombo, Brasil Michelin Tempo inteiroIT Infrastructure Operations Specialist KEY EXPECTED ACHIEVEMENTS Run and Maintain - Engage in 2nd and 3rd level support for reported IT Infrastructure incidents, document problems and, solutions, and assist team members when required; - Act as the senior point of escalation within the IT infrastructure support team; - Escalation management on complex or...
-
Colombo, Paraná, Brasil beBeeOperations Tempo inteiro R$28.000 - R$42.000Job Title:IT Infrastructure Operations SpecialistJob Overview:We are seeking an experienced IT professional to fill the role of IT Infrastructure Operations Specialist. As a key member of our global IT team, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch support to our users.Key...
-
IT Infrastructure Operations Specialist
Há 3 horas
Colombo, Paraná, Brasil Michelin Tempo inteiroIT Infrastructure Operations SpecialistMISSIONProvide IS teams processes, methods and tools necessary for their activities, as well as the associated standards, assistance and advice.KEY EXPECTED ACHIEVEMENTSRun & Maintain- Engage in 2nd and 3rd-level support for reported IT Infrastructure incidents, document problems, and solutions, and assist team members...
-
IT Infrastructure Solutions Specialist
Há 14 horas
Colombo, Brasil Michelin Tempo inteiroIT Infrastructure Solutions Specialist MISSION A global role that aims at delivering best of the breed IT Infrastructure solutions to internal business requirements. A member in the team that leads deliverables from end-to-end, you are involved at all levels in the project architecture, project analysis, project procurement, project planning, project...
-
IT Infrastructure Development Specialist
2 semanas atrás
Colombo, Paraná, Brasil beBeeInfrastructure Tempo inteiro R$150.000 - R$200.000Job DescriptionAs a Management Trainee - Infrastructure Consultant, you will have the opportunity to gain an in-depth understanding of the latest technologies in Networks, Cloud Computing, and Cyber security. You will work in a multidisciplinary delivery group, engaging in Infrastructure Projects Delivery, Infrastructure Operations, and Cyber Security...
-
IT Infrastructure Solutions Specialist
1 hora atrás
Colombo, Paraná, Brasil Michelin Tempo inteiroIT Infrastructure Solutions SpecialistMISSIONA global role that aims at delivering best of the breed IT Infrastructure solutions to internal business requirements.A member in the team that leads deliverables from end-to-end, you are involved at all levels in the project architecture, project analysis, project procurement, project planning, project execution,...
-
IT Infrastructure Expert
Há 5 dias
Colombo, Paraná, Brasil beBeeSystem Tempo inteiro R$900.000 - R$1.350.000Job Title:We are seeking an IT Systems Specialist to design and implement IT systems that meet business needs.This role involves participating in architectural design, system specifications, cost and timeline estimates for various IS-IT implementations.The successful candidate will recommend solutions to improve performance, stability, functionality or...
-
IT Infrastructure Adoption Specialist
2 semanas atrás
Colombo, Brasil Michelin Tempo inteiroIT Infrastructure Adoption Specialist KEY EXPECTED ACHIEVEMENTS - Responsible to contribute to the deployment of the adoption kit related to Infrastructure projects and operational activities. - Working closely with EUR / Group Adoption Leader to understand user impact, project requirements and timelines. - Coordinate with the EUR / Group Adoption Leader or...
-
Infrastructure Specialist
2 semanas atrás
Colombo, Paraná, Brasil Brennan IT Tempo inteiro**Why work for Brennan?**At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. Because...
-
IT Infrastructure Adoption Project Coordinator
2 semanas atrás
Colombo, Paraná, Brasil beBeeAdoption Tempo inteiro R$45.000 - R$70.000IT Infrastructure Adoption Specialist Job SummaryWe are seeking a highly skilled IT Infrastructure Adoption Specialist to join our team.The successful candidate will be responsible for the deployment of IT infrastructure adoption kits, working closely with stakeholders to understand user impact, project requirements, and timelines. They will also manage and...
