Customer Support Intern
Há 2 dias
**The Company You’ll Join**:
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit.
Carta’s fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more.
Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our Carta careers page.
**The Team You’ll Work With**:
Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership.
As a Customer Support Analyst Intern, you will have the opportunity to support one of product lines including: Cap Table Management, Carta Partner Program, Carta for LLCs, Launch and Carta Total Compensation.
**The Problems You’ll Solve**:
As a Customer Support Analyst Intern, you’ll gain skills and learn about the following:
- The equity industry
- Develop and improve your verbal and written English skills
- Learn how to solve customers problems and answer questions
- Master new technology, proprietary tools and become a product expert
- Build problem solving and critical thinking skills
**About You**:
- Intermediate English skills with effective written and verbal communication skills
- Excited to take on new challenges and work collaboratively
- Wants to expand their knowledge
- Driven to help and solve problems
- Highly organized with strong attention to detail
- Care deeply, genuinely, and passionately about client services
- Responsive and able to complete tasks in a timely manner
- Embody Carta’s Operating Principles and Identity Traits (outlined below)
- **Schedule must align with a shift that fits into Monday - Friday 1:30 PM - 7:30 PM**
**Compensation and Benefit**:
Carta’s compensation package includes a competitive scholarship along with the following benefits:
- English classes reimbursement
- Meal and grocery cards
- Commuter voucher
- Life insurance
- Gympass/Wellhub
- SESC partnership
**Timeline**:
Disclosures:
- Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
-
Customer Support Associate
2 semanas atrás
Rio de Janeiro, Brasil SAP Tempo inteiro**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...
-
Customer Support Associate
Há 6 dias
Rio de Janeiro, Brasil SAP Tempo inteiro**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...
-
Support Technician
Há 6 dias
Rio de Janeiro, Brasil Marlink Group Tempo inteiroAbout us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...
-
Assistente De Customer Support
2 semanas atrás
Rio de Janeiro, Brasil Ello Seleção De Pessoal Ltda Tempo inteiroAssistente de Customer Support Vaga Efetiva Salário:2.500,00 Horário:Seg à Sex (09:00 às 18:00) Benefícios:VT, VR (R$35,00 o dia), Plano de Saúde e Plano Odontológico (Sem Cooparticipação)-SulAmérica Local de Trabalho:Leblon, RJ Descrição:Iteração com clientes, prestando suporte seja por telefone (Ligações e WhatsApp) Reuniões Online...
-
Assistente De Customer Support
Há 4 dias
Rio de Janeiro, Brasil Ello Seleção De Pessoal Ltda Tempo inteiroAssistente de Customer Support Vaga Efetiva Salário:2.500,00 Horário:Seg à Sex (09:00 às 18:00) Benefícios:VT, VR (R$35,00 o dia), Plano de Saúde e Plano Odontológico (Sem Cooparticipação)-SulAmérica Local de Trabalho:Leblon, RJ Descrição:Iteração com clientes, prestando suporte seja por telefone (Ligações e WhatsApp) Reuniões Online...
-
Assistente de Customer Support
Há 7 dias
Rio de Janeiro, Brasil Ello Seleção de Pessoal Ltda Tempo inteiroAssistente de Customer Support Vaga Efetiva Salário:2. 500,00 Horário:Seg à Sex (09:00 às 18:00) Benefícios:VT, VR (R$35,00 o dia), Plano de Saúde e Plano Odontológico (Sem Cooparticipação)-SulAmérica Local de Trabalho:Leblon, RJ Descrição:Iteração com clientes, prestando suporte seja por telefone (Ligações e WhatsApp) Reuniões Online...
-
Customer Support Specialist
Há 5 horas
Rio de Janeiro, Brasil Selzy Tempo inteiro**Who are we** We have been working on the Eastern European market for more than 10 years, but with the same persistence of a startup and love for our users, we create wow functionality, develop new products and provide the best support in the world 24/7! At the moment we are looking for a Support Specialist to take care of our customers in the South...
-
Customer Support Specialist
Há 6 dias
Feira de Santana, Bahia, Brasil Monments Hr Group Tempo inteiro R$30.000 - R$45.000 por anoRole DescriptionThis is a full-time on-site role for a Customer Support Specialist based in Feira de Santana, BA. The Customer Support Specialist will be responsible for providing exceptional customer support and ensuring customer satisfaction. Key tasks include responding to customer inquiries, troubleshooting technical issues, and providing technical...
-
Scanavenger Customer Support Specialist
4 semanas atrás
Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiroPlease don\'t apply if your English skills are not at a professional level (C1+)! ScanAvenger was founded with the sole goal of giving a boost of productivity and efficiency to those on the front line of retail, manufacturing, logistics, transport, healthcare, and other sectors. We offer reliable, built-to-endure barcode scanners backed by one of the most...
-
Bilingual Customer Support Specialist
4 semanas atrás
Rio de Janeiro, Brasil Wellness Living Systems Inc. Tempo inteiro**Title: Bilingual** **Customer Support Specialist (Portuguese)****Salary**: Competitive compensation**Location**: Rio de Janeiro**Remote****Term**: Full time**About Us**:WellnessLiving is one of the fastest growing software companies in North America with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music,...
