Customer Support Specialist

1 dia atrás


Feira de Santana, Bahia, Brasil Monments Hr Group Tempo inteiro R$30.000 - R$45.000 por ano

Role Description

This is a full-time on-site role for a Customer Support Specialist based in Feira de Santana, BA. The Customer Support Specialist will be responsible for providing exceptional customer support and ensuring customer satisfaction. Key tasks include responding to customer inquiries, troubleshooting technical issues, and providing technical support. The role also involves maintaining accurate records of customer interactions and working closely with other teams to escalate and resolve issues efficiently.

Qualifications

  • Customer Support and Technical Support skills
  • Strong Interpersonal Skills and Customer Satisfaction abilities
  • Analytical Skills for troubleshooting and resolving issues
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team and independently
  • Experience in a similar role is a plus
  • Bachelor's degree in a relevant field is preferred


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