Brazil - Customer Support Specialist

2 semanas atrás

Estado do Rio de Janeiro, Brasil Teem Tempo inteiro

**Are you based in Argentina, Brazil or El Salvador?**

US Based Clients. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

**Responsibilities**:

- Provide accurate and complete information to customers regarding our products and services
- Troubleshoot and resolve customer issues effectively and efficiently
- Escalate complex issues to higher-level support teams when necessary
- Document customer interactions and update our customer support system with relevant information
- Collaborate with cross-functional teams to ensure customer satisfaction

**Requirements**:

- Prior experience in customer support or a similar role
- Excellent communication skills, both written and verbal
- Strong problem-solving and troubleshooting abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to remain calm and professional in stressful situations
- Experience with customer support software and CRM systems
- Ability to work independently as well as in a team environment
- Flexible and adaptable to changing priorities and business needs
- If you are passionate about delivering outstanding customer service and enjoy working in a fast-paced, collaborative environment, we would love to hear from you

**Benefits**
If you already enjoyed the job description, let me give you a couple more reasons to join Teem. You will:

- ** Work remotely**: Enjoy the flexibility of working from home in a comfortable and productive environment.
- ** Be Trained & Developed**:We value our staff and are committed to developing their skills with our comprehensive training programs.
- ** Earn in USD**:Secure a rewarding position that pays in dollars.

Can you already picture yourself working with us? Then click the button below.

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