Supplier Engagement Specialist

**Role title**

Supplier Engagement Specialist

**Grade**

TBD

**Reports to (title)**

Regional Director, Advisory

**Version date**

December 2024

**Business Background**

**Who are LRQA?**

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customized assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

**What do we do?**

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, with a core focus on Food & Beverage, Consumer Goods, Transportation & Mobility, Technology & Telco, Construction & Manufacturing, Energy and Renewables and Chemical & Processing.

Our products and services range from independent third-party auditing to certification and training; we also offer consultancy services, real
- time assurance technology and data-driven supply chain transformation programs. our innovative end-to
- end solutions help our clients shape their own future, rather than letting it shape them.

LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates around £350m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

**The next chapter for LRQA**

As the preferred assurance partner for our clients, we are relentless in helping them respond to the era of Assurance 4.0.

Our decades of sector expertise in assuring assets and management systems, ensuring product integrity, responsible sourcing, navigating the energy transition and achieving net zero, and strengthening cybersecurity maturity will help them to anticipate, mitigate and manage risk wherever they operate, freeing them to focus on growth.

With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.

**Role purpose**:
As a Supplier Engagement Specialist, you will sit on the Regional Advisory Team and be responsible for driving the supplier engagement and capacity building practice in the region, focusing on supporting clients to drive continuous improvement of their supply chain, strengthening supplier management systems and improving social compliance and worker wellbeing. The Supplier Engagement practice is a key component of our responsible sourcing and supply due diligence ecosystem portfolio of services.

**Key Responsibilities**:

- You will be responsible for leading projects with factories, farms, vendors and clients on social compliance and labour and human rights issues. This includes reviewing suppliers’ compliance performance, evaluating internal management systems, and providing practical recommendations and training for improvement aligned with local laws and best practices. This may also include, for example, facilitating remediation or referral from expert NGOs, or working with supplier clients on financial models.
- You will be account for timely and high-quality service delivery, project staffing, efficient workplans and client management, taking corrective action as needed, to fill any shortfall at any stage.
- You will have an annual sales target, set in advance each year, leading commercial meetings and contributing to fully proposal writing and budgeting and RfP management.
- You will be responsible for creating and delivering the plans to achieve and exceed the targets set, in line with your team and business priorities. This includes successful remediation by the supplier clients.
- You will maintain a strong technical knowledge of the market you operate in, ensuring you train and coach new and current staff and offer strategic advice to our Clients.
- You’ll use your technical knowledge and experience to contribute to product development and innovation, and to strategic discussions around LRQA business plans and growth objectives.
- You will be responsible for keeping up to date sales and pipeline systems, provide performance summaries and updates on specific project actions, ensuring they are accurate and delivered in a timely manner.
- Be an ambassador for One LRQA, working with colleagues from other functions and disciplines, to remove barriers to success.
- Play an active role on the