Commercial Operations Manager

**About AgroFresh**

Imagine a world with less food waste and stronger, more sustainable produce businesses. Where consumers everywhere have even more abundant and delicious produce options. This is our singular focus at AgroFresh and what inspires our colleagues every day.

AgroFresh is an AgTech innovator and global leader with a mission to prevent food loss/waste and conserve the planet’s resources by providing a range of science-based solutions, digital technologies, and high-touch customer services. In a world fraught with climate change and shrinking natural resources, we partner with growers, packers, and retailers bringing solutions across the food supply chain to enhance the quality and extend the shelf life of fresh produce. The AgroFresh organization has 40 years of post-harvest experience across a broad range of crops, including pome fruit (apples/pears), citrus, avocados, and mangoes - and we continue to expand into new countries and crops and pre-harvest.

**What the Role Delivers**

**K**ey **Responsibilities**
***_In order of relative importance_
- Partnering with the Latin American Commercial Director to provide insights into the performance of their respective business. Communicating those results back to corporate
- Reporting sales performance to internal management and members of the commercial team
- Maintaining KPI’s for the respective region
- Revenue forecasting and consistent contact with commercial team members to understand market metrics and performance
- Develop and lead regional updates monthly, which includes updates on latest forecast and the financial impact it has on the business, collaborating with Operations on S&OP processes, overview of KPI’s, etc.
- Develop a comprehensive understanding of the CRM system and use the information within the system to drive field force effectiveness. Assist other members of the team and across departments on using the system as needed
- Lead the Operating Plan development and budget process to clearly define the opportunities in our business through market insights, setting strategy aligned to the insights and outlining tactics to support profitable growth
- Develop an understanding of reporting tools such as Power BI, BPC, SalesForce, etc. to promote automation of standard reporting packages used for internal meetings.
- Work with the finance department to understand the drivers on expense items and identify opportunities to reduce cost

**Who to Work With**
- Primary internal and external stakeholders_
- Global Head of Commercial Operations
- Commercial Director of Latin America
- Members of the Latin American commercial team
- Other functions as needed, primarily Finance, Operations, and Global Strategic Marketing

**How We Work**
- Accountability for Results
- Mindset for Growth
- Customer Centricity
- One AgroFresh

**What the Job Requires**
- Bachelors Degree with a focus in Business Administration
- Fluency in both English and Spanish
- 3-5 years in a Commercial Operations/Revenue Operations role preferred
- Ability to work with a geographically dispersed workforce
- Team player with strong values and behaviors

**What to Have Done and Know How to Do**
- These skills and experiences are highly desirable; however, they do not preclude exceptions based on an individual’s performance history and demonstrated potential._
- Highly structured and process-oriented with strong commitment to quality and timelines
- Proven track record in successfully and efficiently delivering complex projects
- Advanced Excel (formulas, pivots, etc.) and Power BI. Proficient with CRM (SalesForce), SAP, Microsoft Teams, PowerPoint, and Office Suite
- Strong data analysis skills: capable of using analytic insights to drive action plans
- Data presentation skills: production of actionable, easily digestible summaries and insights
- Effective interpersonal skills and ability to communicate information to different stakeholder groups and levels of the organization

**Why Work Here**
- We work every day to improve the quantity and quality of fresh produce and reduce food waste - that is important to every person on the planet
- We have a rich history and are known for our quality products.
- We have an enterprising spirit and are looking for like-minded problem-solvers to help us accomplish our goals.
- We focus on the Critical Few priorities that are important for us and our customers and then hold ourselves accountable to deliver.
- We are growing and transforming - both our business and the industry.
- We are committed to developing our colleagues and helping you advance in your career.
- We offer competitive compensation and benefits packages.

**Local Details**
- Based in Brazil, Chile or Remote in the region (flexibility to travel approx. 15% annually). Able to work easily with colleagues in the U.S. Eastern/Central time zone