Commercial Planning and Sales Enablement Analyst

Company Overview:
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

LI-Hybrid

Team Overview:
You will be part of **DriverLAB**, an innovation center in Brazil 100% focused on partner drivers. This transformative initiative is designed to provide greater well-being to partner drivers, with care solutions that enhance their earnings, reduce costs, promote greater access to services, and enable more Brazilians to drive and thrive through the platform.

Additionally, your role will have a **strong focus on sustainable initiatives**, promoting the democratization of access to **electric vehicles**. We believe that expanding the adoption of electric cars is a key step toward a more sustainable and efficient urban mobility ecosystem. Through this position, you will be part of projects that drive the growth of sustainable transport solutions, empowering drivers and contributing to the reduction of the carbon footprint in urban areas.

Role Responsibilities**:
We are looking for an analytical, strategic, and highly communicative individual to join our Commercial Planning and Sales Enablement team. This position is crucial to strengthen the sales team's performance through optimized processes, structured commercial planning, strategic content, and data analysis.

The role involves identifying improvement opportunities in the sales journey, proposing solutions alongside the Product team, supporting strategic sales planning, and ensuring all initiatives are reflected in documentation, training, and performance reports.

**Responsibilities**:

- Diagnose bottlenecks and opportunities in sales processes, proposing practical, data-driven solutions.
- Request and monitor improvements with the Product team that directly impact the efficiency and conversion of the sales team, and test these improvements before wide adoption.
- Develop, organize, and maintain sales support materials (pitch decks, playbooks, battle cards, FAQs, among others).
- Update and structure documentation such as process flowcharts, training manuals, and onboarding materials.
- Conduct regular training sessions for sales team development and onboarding, focusing on agility and consistent performance.
- Ensure the strategic and correct use of commercial tools (CRM, automations, content library, etc.).
- Support commercial planning by creating market analyses, sales projections, and performance reports.
- Monitor commercial KPIs and suggest initiatives that directly impact the productivity and conversion rates of the sales team.
- Generate reports and insights for decision-making, optimizing sales strategies and commercial campaigns.
- Act as a bridge between Sales, Product, Marketing, and Operations teams to ensure alignment of messages, processes, and objectives.
- Promote a culture of commercial excellence, sharing best practices and continuous learning.

Role Qualifications:
**Requirements**:

- Previous experience in Commercial Planning, Sales Enablement, Sales, Commercial Operations, or related areas.
- Well-organized with strong attention to processes and documentation.
- Ability to transform strategies into objective, functional materials that can be applied in the team's daily activities.
- Knowledge of tools like Salesforce, HubSpot, or similar.
- Ability to conduct training sessions, presentations, and interactions with different audiences.
- Analytical and results-oriented mindset, with the ability to translate data into actionable insights.
- Advanced Excel skills are a must.
- Intermediate English for reading, material creation, interaction with global tools, and participation in occasional meetings.

**Desirable**:

- Familiarity with sales methodologies (SPIN, Sandler, Challenger, etc.).
- Knowledge of query languages like S