Solution Specialist Native

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Bing Ads platform and through the Microsoft Audience Network. We are seeking top performing Account Managers with display/native/social/programmatic sales experience. We are look for an individual who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs.

Our Strategic Sales group empowers the largest advertisers around the world to reach their maximum potential through paid search and native marketing on the Microsoft Advertising platform. We are seeking top performing Specialist Account Managers with native, video and display advertising experience who will help us build the evolution of our advertising suite. In partnership with our field sellers, the individual in this role will help us expand the reach of our Native advertising solution, the Microsoft Audience Network, with a focus on the LATAM market. Through strategic account planning, flawless customer management and data-driven solutions, and an appetite to learn and iterate upon our sales strategy, product, UX and execution plan, we’ll grow our Audience network reach. The individual in this role will bring sales experience, customer obsession, a passion for innovation and best-practice sharing, and a proven track record for delivering exceptional results.

**Responsibilities**:

- Scale and grow our Microsoft Advertising Network display/native advertising offering through a focus on client retention, expansion and win-back.
- Support sales teams through the process, helping with best practices building, campaign implementation and optimization.
- Share client and Sales feedback with Engineering and Product Marketing teams to iterate improvements on needed.
- Bring competitive and industry insights and media sales experience to flawlessly handle objections and execute data-driven optimizations across potentially large and complex accounts.
- Exceed customer expectations via responsiveness, providing insights, marketplace knowledge and resolving technical issues.
- Develop collaborative relationship with account teams to drive the growth and development of mutually beneficial working relationships with existing sales and key partners to quickly respond to customer requests or escalations.
- Collaborate across regions to influence processes and client strategies by sharing learnings and innovative techniques.
- Develop cross-Microsoft relationships in support of bringing the best of Microsoft to our clients
- Create deep connections within our communities, focus on increasing representation, retaining and growing our current team members, while fostering awareness and growth through an inclusive environment.

**Qualifications**:**
Job Requirements: Education, Key Experiences, Skills and Knowledge**:

- Minimum 3+ years Digital Media, Analytics or Sales/Service required
- Extensive knowledge of digital media across native, display, video and ideally search advertising / Bing Ads; including some combination of Sales, Operations, Service and / or Sales Excellence.
- English, Spanish, Portuguese Required
- Strong ability to analyze trends within data at an individual client level as well as scaled across a marketplace to help with short term wins, while ideating and creating for long term sustainability.
- Deep understanding of the players and partners across the native ad ecosystem; third party demand-side, data management, ad-serving, verification and measurement platforms.
- Deep understanding of the ad technology ecosystem required to scale premium native ad products; third party demand-side (Direct, RTB, header bidding), data management, ad-serving, verification and measurement platforms.
- Demonstrated success moving from ‘start up’ to ‘scaled business’ is critical and the ability to move easily and constantly across functions (Sales, Ops, Strategy) and partner sets (BD, Finance, ENG, Sales, Business Teams)
- Strong problem solving and analytical skills to deliver customer-focused solutions
- Flexibility to maintain focus through change and thrive amid ambiguity
- Proven track record of exceptional performance, high productivity, meeting deadlines, and exceeding sales quota
- Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best client experiences in the world.

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Benefits/perks