Team Lead

DESCRIPTION

This is a vacancy that aims to collect talent for future positions.

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.

Amazon is looking for an SVS Team Lead to manage a team of Brand Specialists. Strategic Vendor Services (SVS) are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).

The service is delivered primarily through Brand Specialists assigned to specific vendors. As Brand Specialist Team Lead for Strategic Vendor Services, you will be responsible to deliver impact to a large group of vendors through a team of Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors’ needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making.

Finally, you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.

Key job responsibilities
- Partner with Vendor Managers and Category Leaders to define priorities, strategies and operational goals according to vendor and AVS program needs
- Own the relationship with the most important vendors subscribed to the AVS service, managing stakeholders' expectations while protecting team bandwidth
- Manage a team of Brand Specialists, with the possibility to have managers as directs, owning the joint business plans for a large pool of vendors and deliver significant business impact
- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
- Work with the BR SVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
- Develop the right skill sets within the team and allocate resources to vendors - Grow and develop people into a talent pool for Amazon
- Contribute to cross-functional initiatives improving AVS efficiency
- Identify and implement scalable process improvements
- Build strong relationships across retail functions

BASIC QUALIFICATIONS
- 3+ years of team management experience
- 5+ years of account management, project or program management or buying experience
- Bachelor's degree
- Experience with vendor negotiations, pricing and promotion or inventory management
- Experience driving internal cross-team collaboration
- Experience at a senior level in the fashion industry ideally in an e-commerce, retail, key account management or consulting role

PREFERRED QUALIFICATIONS
- Experience using data to influence business decisions
- Experience driving direction and alignment with cross-functional teams

Job details
- BRA, SP, Sao Paulo
- Buying, Planning, & Instock Management