New Business Account Manager

About the role

The Account Manager drives growth in revenue, margin and the number of services/solutions by increasing customer satisfaction and developing strategic relationships to align solutions to customer's Business and IT initiatives; develop and manage the professionalism, best practices and deliverables for each member of the extended account team, in order to distinguish Orange from other partners.

Develop an account team score card in each discipline to level set the key deliverables, expectations, and success criteria for a satisfied customer.

Understand the client's business and IT strategy; map these requirements to industry trends, as well as with existing customer requirements where Orange solutions have helped provide value.

Organize a communication plan to track progress and development. This will include tactical meetings, monthly executive review meetings and quarterly strategic business review workshops.

Champion customer internally to improve processes and grow revenue.

Create a resource engagement plan to ensure visibility of Orange within the client's organization. The intent is to make Orange a widely known partner, as organizations tend to leverage existing relationships.

Develop and lead a tactical and strategic plan for the extended account team including regular meetings to track progress.

Grow the revenues year over year in line with targeted Orange Solutions

Show consistent performance and service delivery in order to leverage customer references.

Prepare and present potential deals through the deal management approval process (DAC)

**about you**:
**About you**

Knowledge and abilities
Ability to:
Engage and partner with customer and internal staff as required.

Work in a virtual team environment.

Identify and qualify revenue generating opportunities

Draw upon experience and relationships to gain access to new accounts.

Education, qualifications, and certifications
Degree in Business, Finance or other relevant field (or equivalent)
Other (Desirable):
Membership in related professional organizations

Certifications /accreditation in relevant areas

Experience

+3 years experience in sales and relationship management within multi-national companies

Experience selling communications solutions and value add services

Proven track record in sales of quota achievement

Experience selling to, and management of, customers with managed services in the areas of WAN, LAN, Hosting, Messaging, Security, VoIP, infrastructure management, mobility, outsourcing/out-tasking

Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges

Partnering with software, hardware and consulting vendors, who have a multi-national customer base.

Financial - This position has revenue, margin, and order targets based on account assignment

**additional information**:
The benefits of being Orange

Orange Business Services was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees.

Because Orange Business Services hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

- meal allowance
- transportation allowance
- life insurance
- medical plan
- dental plan
- birth benefit
- day care
- private pension fund

**department**:Sales & Marketing Americas

**contract**:Regular