Customer Service Partner
Há 7 dias
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers who are passionate about fulfilling our purpose.
Como Customer Service Partner na SEE, você será responsável por atender aos clientes internos e externos, bem como realizar outras tarefas na área, como receber, verificar e inserir pedidos no sistema até que o pedido seja entregue ao cliente. Por que precisamos de você?
Porque, com suas excelentes habilidades de comunicação, você nos ajudará a receber, verificar e inserir pedidos no sistema, além de acompanhar pedidos para clientes internos e externos.
Sua comunicação assertiva nos ajudará a contribuir para a resolução de reclamações de clientes internos e externos.
Seu nível de organização permitirá que você documente os pedidos recebidos e os anexos dos clientes internos/externos, anexando-os ao sistema.
Sua capacidade de análise e proatividade nos ajudará a verificar e inserir faturas, notas de crédito, notas de débito e devoluções no sistema, monitorando seu progresso até a emissão conforme indicado pela gerência.
Você realizará os processos estabelecidos pela direção do departamento, documentando seus respectivos condutores e outros controles.
Sua vontade de trabalhar em equipe nos ajudará a colaborar com todos os departamentos para cumprir os prazos e políticas da empresa. Quais habilidades ajudarão você a ter sucesso?
Experiência em Atendimento ao Cliente, Importação / Exportação ou Turismo.
Pacote Office e sólidas habilidades em informática.
Ter trabalhado com uma ferramenta CRM ou ERP.
**Requisition id**: 46048
**Relocation**: No
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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