Senior Specialist Corporate Communications

The **Senior Specialist, LATAM, Communications**will report to the Director of Global Communications and will work closely with the LATAM Managing Director, marketing team and business leaders to develop and ensure alignment of efforts in the region to support NSF’s growth. Your responsibilities will include but are not limited to:

- Establish and deliver external B2C and B2B PR and social media strategies to support the organization's priorities and elevate NSF’s profile in the LATAM market;
- Must have established relationships with B2C and B2B press in region;
- Must have experience with social media strategy, content development and analytics;
- Experience reporting KPIs and metrics is required to show progress;
- Oversee communications activities including media outreach, content development and crisis management within the region;
- Through alignment with the LATAM Managing Director and regional marketing team, oversee regional communications strategies and execution to drive better alignment, understanding, and dialogue across the region to support NSF's mission, goals and objectives;
- Identify opportunities to tell the NSF story to stakeholders and drive brand awareness to support NSF's global mission, goals and objectives;
- Anticipate, identify and mitigate risks to NSF's reputation within LATAM and lead the development of comprehensive issues management and crisis communications plans; respond to stakeholders as needed in sensitive/threatening situations;
- Partner with Brand to ensure communication messages are effective and consistent across the LATAM market;
- Work with divisional and regional marketing leaders to story-mine and align efforts;
- Serve as communications advisor to LATAM Managing Director;
- Work closely with the Global Communications team to ensure consistent messaging and positioning around the world;
- Regular liaison and brainstorming with the regional leads and marketing directors to ensure you are able to deliver expectations.
- Minimum Bachelor’s degree in communications, journalism, marketing, or a related field;
- Proven experience in communications in the LATAM region;
- Strong writing and communications skills, preferably in the TIC industry or similar;
- Demonstrated expertise in consumer and client public relations and communications;
- Demonstrated ability to build strong relationships, understand stakeholder needs and deliver solutions aligned with the mission and goals;
- Demonstrated experience managing multiple projects, including initiating, planning, executing, controlling, and closing the work of a project team to achieve goals, budgets, and timelines;
- Demonstrated ability to develop and deliver organizational messages using various communication modes for transparency and clarity of messages with teams in a consistent and timely manner;
- Demonstrated ability to learn and respond quickly to organizational needs, demonstrating resiliency in various situations, adapting quickly to changing needs of the business;
- Knowledge of budget management, including planning and effectively utilizing budgets for campaigns and demonstrating ROI;
- Understanding and experience in AP style and newswire services;
- Excellent communicator written, verbal and presentation skills. Excellent knowledge of English is a must for this role along with Portuguese and Spanish;
- Must actively model all NSF core values and possess high ethical standards;
- Collaborative with a global mindset, engages with stakeholders across programs and geographies to achieve business results;
- Experience developing and implementing strategy;
- Ability to be on-site hybrid, at least 3 days/week;
- Willingness to travel, if and when required.

Qualifications: WHAT NSF OFFERS YOU

If working in an environment that promotes creativity, thought leadership, close collaboration and importantly mitigates risk to human health, then NSF can offer you the chance to make a difference. With its commitment to diversity and gender equality, let NSF help you to build your career aspirations in a multi-cultural setting where everyone’s voice is heard.

This exciting position offers an enormous variety of accountabilities and exposure to internal and external contacts. The Communications team enjoys a flat hierarchy and highly cooperative management style and personnel work in an open, appreciative and family-oriented company culture.

If you like to work closely with business leaders and sales experts and have the ability to translate their business ambitions and client needs into comprehensive strategic marketing plans, this role may suit you well. We desire a self-starter who has a positive outlook, can-do-attitude and enjoys the opportunity to carve out a role for maximum impact personally and professionally.

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