Service Desk Analyst-team Lead/manager

Há 4 dias


Brasilia, Brasil TECHPROJECTS Tempo inteiro

Job description

Language: Fluent German speaker

Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

All you need is:
Fluent in German and B2 English

Analytical & Research Skills

Customer-oriented and responsible attitude

Will be a great plus:
Experience with CRM systems

Technical background

Experience with native speakers

International exchange programs participation

Customer service skills and experience

What You’ll Be Doing:
Becoming a product expert and providing documentation updates to our knowledge base

Ensuring customers satisfaction

Communicating with developers from various IT-companies

We offer you:
Flexible or fixed schedule

Possibility to work remotely

Competitive compensation

Paid intensive training and trial period

Great management with no bureaucracy

**Job Type**: Contract
Contract length: 12 months

**Salary**: R$10,000.00 - R$11,000.00 per month

Ability to commute/relocate:

- Brasília, DF: Reliably commute or planning to relocate before starting work (required)


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