Strategic / Lead Commercial Manager (Brazil)

About the Role

Are you passionate about developing and managing strategic global client relationships? Do you thrive in an autonomous cross-functional team?

SWIFT’s mission is to be the leader in communications solutions and technology enabling interoperability between its members, their market infrastructures and their end-user communities worldwide.

We are looking for a driven and skilled Commercial Manager to oversee strategic relationships with some of the world’s largest banks and market infrastructures. You will work alongside a dynamic team who is fully responsible for leading all aspects of business development team.

Our Global Business Development (BD) Team is the organization that owns the customer relationship and orchestrates all internal resources to drive customer business outcomes. As a part of this global team, you will have a unique opportunity to actively participate in building the future of the global Payments and Securities ecosystem in collaboration with SWIFT’s largest and most complex clients.

What to expect
- You will build and maintain long-term relationships with strategic financial institutions in Brazil, identify customer needs and market opportunities by learning client’s business initiatives and challenges and aligning SWIFT services to their needs.
- Develop client plans aligned with SWIFT’s strategy to progress key initiatives within the SWIFT community.
- Collaborate with clients for co-creation on innovation projects, product/service pilots, and obtaining client feedback on development of key SWIFT initiatives and products.
- Act as a single point of contact for clients to drive all aspects of the day-to-day relationship, including problem solving and coordinating SWIFT resources to deliver proposals around strategic solutions.
- Oversee implementation of projects and communicate client needs internally to deliver client technical solutions.
- Represent and drive SWIFT’s thought leadership in the region by participating in regional events, forums, and industry engagements.
- Coaching other team members to define team objectives and live our values and culture; attract and retain great people; share knowledge about customers, products, markets and methodology.
- Having an impact at a truly international company with a global footprint, main hubs across three continents, which operates in a fast-paced environment within a relatively small company.

What will make you successful?
- Strong communication skills, ability to clearly convey business strategies in challenging circumstances and to effectively communicate with senior leaders.
- Profound understanding of the Payments and Securities ecosystem, the financial services industry, and industry trends.
- Manage multiple complex projects and lead large scale deals with tight deadlines and internal and external cross-functional stakeholders; thrive in a fast-paced environment.
- Leverage and translate creative ideas into actionable plans or projects for the business; demonstrate a commitment to learn and develop yourself and others.
- Build and maintain effective working relationships with a range of customers; understand market drivers for success; identify and drive use cases; you have an entrepreneur mindset and are not afraid to take the appropriate initiatives to optimize commercial performance.
- Excellent collaboration skills, ability to bring together teams across the company and lead through influence and inclusion.
- Successfully navigate ambiguity while driving results. Ability to decide and pursue the best course of action, including follow-through to ensure delivery and closure or escalate as needed.
- Growth mindset and fast learner, open-minded and solutions-oriented, a true team player - gaining energy through collaboration with others.
- Lead with empathy - value and encourage diverse perspectives, encourage effective team working within and across departments; respect diversity and recognize contributions from colleagues.

Education/Experience: Education: University degree / MBA preferred

**Experience**:

- 10 years’ experience in Sales/Relationship Management,
- Preferred: 7 years in the financial services industry

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_
- age, background, culture, colour, disability, gender, nationality, race, religion_
- , sexual orientation, or veteran/military status._