Network Director

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Computer Science
**Travel Percentage**:
25 - 50%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**:
We strive to provide merchants with best-in-class payment products around the globe. We are passionate about our work and take a client-first approach to everything we do. We are located in several offices worldwide, and our Latin America hub is São Paulo, Brazil.

**What you will be doing**:

- Develops and implements standards, procedures and processes for the network operations function.
- Projects long-range requirements for data networks in conjunction with other managers in the information systems function as well as business function managers.
- Assigns personnel to various projects and directs their activities.
- Confers with and advises subordinates on administrative policies/procedures, technical problems, priorities and methods.
- Resolves issues and contributes to the development of the data network function.
- Leads and develops network analysts and other technical personnel to ensure career growth and achievement of organizational goals, including interim and annual performance reviews.
- Manages work efforts of supervisors/individual contributors with responsibility for hiring, firing, performance appraisals and pay reviews.
- Researches and evaluates new technologies, products and techniques that could meet future data network needs.
- Defines and negotiates service level agreements for data network operations.
- May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions.
- Participates in disaster recovery/business continuity activities as needed.

**What you bring**:

- Broad knowledge of network design, configuration, operations and administration with strong leadership skills
- Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.
- Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS
- Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
- Knowledge of data network architectures, topologies, hardware, software, transmission and signaling links and protocols
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent decision-making, problem-solving, team and time management skills
- Is resourceful and proactive in gathering information and sharing ideas
- Proven project management skills

**Bonus**:

- Experience in the acquiring business and in-depth knowledge of acquiring processes and platforms
- Experience collaborating with virtual and global teams

**What we offer you**:

- Competitive salary and excellent bonus potential (upon entering a full sales executive role)
- Attractive benefits including private medical cover, dental cover, and travel insurance
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A work environment built on collaboration, flexibility and respect

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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