Business Program Manager

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

"**Microsoft Consulting Services**: We help ensure Microsoft customers around the world get the best outcomes from their investments in the very latest Microsoft technologies and services. We are focused on empowering customers on their digital journey, from envisioning new possibilities to delivering and supporting solutions that result in a happy customer and greater consumption of products and services."

**Responsibilities**:
As a trusted advisor to the Area ISD Leader, STU Leader and CSU Leader the focus of the Sales Excellence Lead’s role is to be a sales coach and driver of sales discipline and execution excellence, accelerating business growth by translating insights into actions. Key accountabilities:

- **
Planning & Executing as One Microsoft**:_As a Trusted Advisor to the Area Consulting Leader, CSU Lead and STU Lead (Support)_- leading an effective rhythm to run the business that lands sales coverage, territory & quota assignment, drives discipline in sales & consumption processes, ensures integrated customer planning & provides ISD and Support leadership with actionable insights to drive actions that increase capability & business performance
- ** Driving a Healthy, Predictable Sales business**:_As a Driver of Sales Process Discipline & Execution Excellence _- coaching sales discipline & adherence to sales process & hygiene standards, per Microsoft’s defined expectations for weekly Seller 1:1 rhythm & topic rotation on pipeline hygiene, forecast discipline & sales execution, holding sales managers accountable for quality & accuracy
- ** Driving Customer Outcomes & Consumption**: _As a Sales Coach Accelerating Growth through Transformation & Consumption_- driving intentional selling of priority ISD and Support sales motions by ensuring rigorous opportunity qualification & prioritization of pre-sales investments to those opportunities that will deliver the highest level of consumption & return on investment
- ** Business Management**
Support Planning Process and Business RoB
Change/Program Management
- Drive operational change plans with a focus on effective adoption. Building on landing and enablement materials
Champion Consumption - Deliver on financial commitments of the Consulting Operating Model, establish controls to optimize consumption revenue, Consulting Cost of Commercial Cloud, and MCS Billing within your organization.
- ** Sales and Delivery Operations**
Responsible for Quota Planning and Execution in addition to Sales tools support.
Support the monthly and quarterly forecasting processes.
Support Lead to Order (L20-02C) Process and Transaction support activities.
Drive Consulting Cost of Commercial Cloud Metrics
- Consumption and Usage metrics. Focusing on projects and opportunities that drive consumption.
Support RoB for Domain/Account Aligned Delivery metrics and KPI’s.

**Qualifications**:
**Key Experience, Skills, Knowledge & Education Required**:

- 10+ years of experience in Senior Sales or Channel Management/Leadership Roles
- Track record of leading Business Transformation, Coaching Solution Sales & Executing Strategic Sales Planning
- Sound knowledge & understanding of financial & sales processes, scorecards & key performance indicators
- Bachelor’s degree with exposure to Information Technology (or equivalent)

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Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.