Technical Customer Success Manager
Há 3 dias
If you are hungry for success, you know how to add value to your clients, you have a previous track record to prove it, and want to be a part of something big, let's talk
**WHAT YOU WILL DO**:
- Answer customers' technical inquiries
- Remotely monitor our customer's events.
- Provide technical support to our customers and interpreters during events.
- Take part in developing existing and new custom technical solutions.
- Provide training to our colleagues, customers, and interpreters on how to use our software.
- Help us to onboard new customers.
**WHAT WE EXPECT YOU TO HAVE**:
- Proven working experience in IT technical support field.
- Orientation towards finding a solution for every possible situation.
- Advanced knowledge of computer networks, Windows and -Mac operating systems.
- Experience in technical audio and video support would be an advantage.
- Speaking, writing and reading in English on a technical proficiency level.
- Ability to work shifts.
- Ability to work weekends, when necessary (planned in advance)
- IT Service Desk/Help Desk experience preferred.
- Understanding that positive customer experience is the key to company's success.
**WHAT WE OFFER**:
- Exciting fast-paced international environment (hey, we are shifting the global market)
- Flexible working conditions
- The most interesting client list you can get
- Reasonable compensation package
- Potential to earn options in the company
- An awesome international team to work with and the chance to bring our exciting technologies to the market (we speak 17 languages internally and over 100 externally)
**SALARY**:from 1400 EUR GROSS
-
Customer Success Manager
Há 5 dias
Brasilia, Brasil Cognyte Tempo inteiroTraditional ways to prevent and investigate crime and terror are no longer enoughTechnology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at **Cognyte** around the world have worked closely together and put their expertise to work, to keep up with constantly...
-
Customer Success Account Mgmt
Há 7 dias
Brasilia, Brasil Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Manager
1 semana atrás
Brasilia, Brasil Software AG Tempo inteiroManage post-sales relationship with your customers in close alignment with Sales - Proactively track and drive adoption of our software against success plans - Monitor ongoing state and alignment to goals via quarterly business reviews - Act as a conduit of information between our customers and Software AG, such as between customers and product for features,...
-
Customer Success
2 semanas atrás
Brasilia, Brasil Véli Tempo inteiroSerá responsável por coordenar as atividades de equipes controlando os índices de atendimento, prestar suporte técnico via internet e telefone, acompanhamento e análise crítica propondo melhorias no processo de atendimento, realizar atendimento a suporte e chamados, realizar vendas, monitorar a satisfação do cliente (NPS), identificação e...
-
Customer Success
1 semana atrás
Brasilia, Brasil Véli Tempo inteiroSerá responsável por coordenar as atividades de equipes controlando os índices de atendimento, prestar suporte técnico via internet e telefone, acompanhamento e análise crítica propondo melhorias no processo de atendimento, realizar atendimento a suporte e chamados, realizar vendas, monitorar a satisfação do cliente (NPS), identificação e...
-
Senior Customer Success Manager
1 semana atrás
Brasilia, Brasil Nethone Tempo inteiro**At Nethone we create a team of friendly, flexible and open-minded technology enthusiasts.**: Our mission is to make purchasing online safer and simpler. To achieve that we leverage deep user profiling and cutting-edge machine learning models. Our clients include Farfetch, Grover, Azul, Polish Airlines LOT, Booksy, Ramp Network and ING. Working with high...
-
Director of Customer Success
Há 7 dias
Brasilia, Brasil Wishpond Technologies Ltd. Tempo inteiro**Wishpond Technologies currently has the position of **Director of Customer Success **available, and we’re excited to tell you about it !** **OVERVIEW** We are searching for a Director of Customer Success (we call it Director of Partner Success at Wishpond), to join our team on a full-time basis. This new role is a fully remote position and the...
-
Customer Success em Brasilia
2 semanas atrás
Brasilia, Brasil Véli RH Tempo inteiroPublicado hojeSerá responsável por coordenar as atividades de equipes controlando os índices de atendimento, prestar suporte técnico via internet e telefone, acompanhamento e análise crítica propondo melhorias no processo de atendimento, realizar atendimento a suporte e chamados, realizar vendas, monitorar a satisfação do cliente (NPS),...
-
Customer Success
2 semanas atrás
Brasilia, Brasil Referencia Internacional Corretora de Seguros LTDA Tempo inteiroA Referência Seguros está em busca de um profissional de **Customer success** para integrar nossa equipe de **Comercial**. **Requisitos**: - Superior completo em Gestão comercial, administração, Marketing, Publicidade e propaganda, Gestão empresarial) - Experiência com atendimento ao cliente - Vivência na área de pós-venda ou comercial - Pacote...
-
Customer Success
2 semanas atrás
Brasilia, Brasil Referencia Internacional Corretora de Seguros LTDA Tempo inteiroA Referência Seguros está em busca de um profissional de **Customer success** para integrar nossa equipe de **Comercial**.**Requisitos**:- Superior completo em Gestão comercial, administração, Marketing, Publicidade e propaganda, Gestão empresarial)- Experiência com atendimento ao cliente- Vivência na área de pós-venda ou comercial- Pacote Office...
