Deputy Operations Manager

Há 2 dias

Mato Grosso, Brasil Alpha Talent Solutions Tempo inteiro

**Responsibilities**:

- Take full responsibility for managing the Bank's Retail Deposits function, including both Online Deposit Platforms and Direct Propositions.
- Monitor market trends, internal portfolio performance, and company liquidity needs to effectively manage deposit inflows and outflows.
- Collaborate with the Operations team to ensure accurate daily data entry, implement clear procedures, and introduce automation where applicable.
- Work closely with the Finance department to ensure all regulatory reporting is completed efficiently, accurately, and with full transparency.
- Stay updated on regulatory requirements, suggesting necessary changes when needed.
- Oversee all third-party costs and relationships, particularly with Online Deposit Platform (ODP) providers and marketing partners.
- Enhance and manage a reporting dashboard that tracks inflows and outflows, upcoming maturities, CPA (cost per acquisition), competitor analysis, and deposit values.
- Coordinate with the Banks PMO to either create or acquire a new back-end system to manage products, customer data, and relevant reports.
- Investigate and suggest opportunities to introduce new Retail Deposit products in different markets.
- Support the Operations Manager (OM) in overseeing the teams duties related to prepaid and credit card products.
- Assist the OM in managing relationships with key third parties such as Mastercard, Card Management Providers, and Card Production Providers.
- Handle the onboarding of Third-Party Providers, including KYB processes, and conduct periodic reviews in accordance with Bank policies.
- Provide regular reports to the OM on portfolio performance, key metrics, ongoing projects, proposed improvements, and any arising issues.
- Take on additional tasks as assigned by the OM.

**Requirements**:

- Bachelors or Masters degree in Banking, Business, or a related field.
- A minimum of 5 years of experience in a similar role.
- Excellent communication and organizational abilities.
- Capable of managing multiple priorities in a fast-paced, deadline-driven environment.
- Strong time management skills and the ability to prioritize tasks effectively.
- Self-motivated with the ability to work independently or as part of a team.
- Strong analytical and problem-solving skills.
- High attention to detail, especially when handling sensitive information.

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