VIP Customer Services
1 semana atrás
Join our dynamic team in the exciting world of gambling and casinos as a Customer Service VIP Clients Attendance representative We thrive on creating memorable experiences for our clients, and we're looking for individuals who share our passion for providing outstanding service. In this role, you will be the first point of contact for our distinguished VIP clientele, ensuring their needs are met with utmost care and attention. Your friendly demeanor and strong communication skills will play a crucial role in elevating our customers' experience while they engage with our gaming services. You will assist our VIP clients with inquiries, bookings, and personalized services that reflect their importance to our brand. We believe in fostering a welcoming and inclusive environment, and as part of our team, you will have the opportunity to contribute to our clients' enjoyment and satisfaction. If you are an enthusiastic individual with a knack for building relationships and a commitment to excellence, we invite you to apply and be a part of our winning team, where every day brings new chances to delight our valued customers and create lasting connections
Responsibilities- Provide exceptional service to VIP clients, addressing their inquiries and concerns promptly
- Assist VIP clients with account access, troubleshooting and general doubts
- Maintain a deep understanding of our gaming offerings and promotions to better assist clients.
- Collaborate with other departments to deliver personalized experiences for our VIP guests.
- Act as a brand ambassador, representing our values and ensuring a positive image is projected at all times.
- Handle escalated issues and complaints with professionalism, providing effective resolutions.
- Monitor client feedback to continuously improve service delivery and client satisfaction.
Requirements
- Proven experience in customer service, preferably in the gambling, hospitality and entertainment industry.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor. In Portuguese and English, Chinese/ Mandrin will be a very good differential
- Ability to multitask and handle high-pressure situations with ease.
- Strong problem-solving skills and a proactive approach to addressing client needs.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as necessary.
- A passion for providing top-notch customer service and a commitment to exceeding client expectations.
- Familiarity with casino operations and gaming products is a plus.
-
Vip customer services
1 semana atrás
São Paulo, Brasil Netvagas Tempo inteiroDescription Join our dynamic team in the exciting world of gambling and casinos as a Customer Service VIP Clients Attendance representative! We thrive on creating memorable experiences for our clients, and were looking for individuals who share our passion for providing outstanding service. In this role, you will be the first point of contact for our...
-
Vip customer services
1 semana atrás
SAO PAULO, Brasil BRILLIANT GAMING LTDA Tempo inteiroDescription Join our dynamic team in the exciting world of gambling and casinos as a Customer Service VIP Clients Attendance representative! We thrive on creating memorable experiences for our clients, and were looking for individuals who share our passion for providing outstanding service. In this role, you will be the first point of contact for our...
-
VIP Account Manager
1 dia atrás
São Paulo, Brasil HR Global Tempo inteiroOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
-
VIP Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil HR Global Tempo inteiro R$40.000 - R$60.000 por anoLocation: São Paulo,Brazil (Remote/Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and...
-
VIP Account Manager
Há 5 dias
São Paulo, State of São Paulo, Brazil HR Global Tempo inteiro R$60.000 - R$80.000 por anoOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
-
Head of VIP
Há 7 dias
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$90.000 - R$120.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves. We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
-
VIP Key Account Manager
3 semanas atrás
Brasil HR Global CR Tempo inteiroJob Title: VIP Account Manager Location: São Paulo,Brazil (Remote/Hybrid - preferable) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships,...
-
Head of VIP
Há 7 dias
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro R$90.000 - R$120.000 por anoHEAD OF VIPAs the Head of VIP, you will be responsible for leading the strategy and execution of the VIP program, ensuring the retention, growth, and satisfaction of high-value players. You will work closely with internal teams to develop and optimize exclusive initiatives, delivering a top-tier VIP experience.ResponsibilitiesManage and optimize...
-
Senior Customer Engagement Specialist
Há 4 horas
São Paulo, Brasil beBeeCustomerEngagement Tempo inteiroJob Title: Senior Customer Engagement Specialist Job Description: We are seeking a highly motivated and experienced customer engagement specialist to join our team. The successful candidate will be responsible for managing and growing our VIP customer segment by building strong client relationships, supporting engagement strategies, and improving the overall...
-
VIP Relationship Manager
Há 4 horas
Brasil beBeeRelationship Tempo inteiroJob Title: VIP Relationship Manager This role focuses on building strong, long-term relationships with our most valued clients. The key responsibilities include identifying and onboarding new VIP clients through strategic prospecting and networking initiatives. Managers in this position will be responsible for executing engagement and retention strategies to...
