Senior Manager, Markets and Client Coverage

Intro
MXON is the first live Minter on the M0 Protocol, operating the infrastructure that transforms real-world collateral like U.S. Treasuries into onchain monetary building blocks - $M. $M is M0's programmable, composable foundation for builders to create their own application-specific digital dollars via M0's $M Extensions. MXON was incubated and funded by the M0 project, and grew to become the first Minter on the M0 network.

MXON is seeking a Senior Markets & Client Coverage Manager to lead operational and client coverage activities during the Americas timezone. You will play a pivotal role in shaping and running the desk that connects institutional counterparties to MXON's issuance and settlement infrastructure. This role combines real-time operational leadership with strategic relationship management, ensuring that issuance and redemption flows run seamlessly and that counterparties experience best-in-class service.

You will work closely with the Head of MXON and cross-functional teams across Engineering, Operations, and control functions to build and refine scalable operational frameworks and systems, drive client experience, and help define the future state of institutional stablecoin issuance. This is a senior individual contributor role with meaningful scope, designed to grow into a regional or functional leadership position as MXON expands its market presence.

Key Responsibilities

• Overseeing issuance and redemption activity and acting as the primary coordination point for institutional counterparties during Americas timezone. You will manage live flows end-to-end, ensuring timely, accurate execution, clear communication with partners, and smooth escalation and handovers across global teams
• Build and maintain strong relationships and partnerships with institutional counterparties and ecosystem participants, ensuring clear communication, operational alignment, and long-term trust
• Triage operational issues and coordinate escalation to internal and external partner teams with structured, actionable context.
• Maintain governance discipline, track exceptions, parameter changes, and transaction records to meet audit, risk, and compliance standards.
• Work cross-functionally with engineering, control functions, and external partners to streamline workflows, resolve issues, and support business development.
• Contribute to process development and tooling, helping define and review SOPs, streamline workflows, and identify priorities for building automation and technical systems to support operations

Qualifications

• 5+ years of experience in markets-facing operations, sales-trading, or treasury functions, ideally within regulated financial institutions. Demonstrated ability to handle time-sensitive, high-stakes transaction windows with sound judgment and composure.
• Proven ability to interface with institutional counterparties, anticipate their operational needs, and build trust through high-quality execution and communication.
• Institutional-level operational expertise: Strong understanding of governance, risk, control, and reporting frameworks typical of regulated financial institutions, with the ability to adapt these to a fast-moving, crypto-native environment.
• Cross-functional team-work: Comfortable collaborating across product, engineering, and corporate/control functions (Finance, Legal, Compliance, Risk) to deliver complex operational initiatives.
• Strong analytical and problem-solving abilities, with fluency in operational data and financial reporting.
• Clear, structured communicator with excellent interpersonal skills.
• Fluent in English.

Skills & Attributes

• Client-First Coverage. You act as a trusted point of contact for institutional partners, anticipating their needs, responding quickly under pressure, and representing MXON with professionalism.
• Operational Excellence: Deep understanding of operational controls, compliance, and best practices, combined with a pragmatic drive to continuously refine and improve processes.
• Detail-Oriented & Reliable: Holds a high bar for quality, accuracy, and accountability.
• Strategic Mindset: Connects day-to-day execution with long-term organizational objectives.
• Risk-Aware: Proactively identifies and mitigates operational, counterparty, and compliance risks.
• Team-oriented mindset: You are always ready to help colleagues within and outside your team and seek assistance when needed

Skills & Attributes

• Reliable, proactive, and self-motivated, with a strong sense of accountability.
• Detail-oriented and committed to delivering high-quality outcomes.
• Analytical mindset with the ability to identify and address issues proactively.
• Ability to manage multiple priorities in a fast-paced environment, with strong organisational skills.
• Strong problem-solving abilities and the capacity to work effectively under pressure.
• Passionate about stablecoins, crypto infrastructure, and reshaping the future of finance.

Compensation

• Competitive compensation (base salary with equity/ token grant) commensurate with experience.

Benefits

• Global team and flexibility: Join a truly global team with the flexibility to work remotely or from one of our hubs in NYC or Berlin.
• Health and wellness: Enjoy comprehensive healthcare insurance coverage as well as a wellbeing allowance and gym membership to support your physical and mental health.
• Customizable IT setup: Tailor your workspace with access to top-notch IT equipment.
• Professional development: Benefit from an annual development budget to enhance your skills and grow professionally, including opportunities to participate in conferences and on-site company events worldwide.