Customer Support Senior Analyst
Há 3 dias
São Paulo Híbrido CLT 14024
Descrição
CBRE, a global leader in real estate services and investment management, is expanding its operations and seeking the first professional in Brazil to join the Investment Accounting and Support Solutions team. This position represents an excellent opportunity for someone who wants to be part of a global organization, providing direct support to the company's U.S. operations.
About the role:
The Analyst will be responsible for providing technical support for the Yardi accounting system, used globally by CBRE. This includes assisting users with system configurations, creating and deactivating entities, importing budgets, and managing system access. Additionally, this professional will act as the main point of contact for resolving support tickets via ServiceNow, working closely with teams in India, Poland, and the United States.
We are looking for someone with an analytical mindset, strong communication skills in English, and an interest in working with technology applied to finance and accounting areas.
Ideal profile:
- Previous experience with the Yardi system (preferred);
- Background in Finance, Accounting, or Technology;
- Familiarity with tools such as ServiceNow and Power BI is a plus;
- Fluent English (daily communication with international teams);
- Bachelor's degree completed;
- Availability to work in a hybrid model (2x per week on-site in São Paulo – Chácara Santo Antônio).
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