Estágio em Customer Experience

1 dia atrás


Barueri, São Paulo, Brasil Thales Tempo inteiro R$2.000 - R$3.000 por ano

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Estágio em Customer Experience

Essa vaga é no modelo presencial, das 09h às 16h, na nossa unidade de Barueri.

Sumário

Auxiliar a equipe nas atividades operacionais diárias, visando seu desenvolvimento e crescimento profissional, além da interação com as demais equipes internas da empresa.

Principais Responsabilidades

  • Atendimento ao Cliente.
  • Foco no cliente.
  • Foco na melhoria contínua.
  • Ser responsável por acompanhar as demandas solicitadas pelo time de Customer Service.
  • Ser a ponte entre o Time de Customer Experience e as demais áreas internas da Empresa.
  • Ter responsabilidade com prazos.
  • Utilizar as ferramentas necessárias para desenvolvimento de suas atiidades diárias: Oracle, PDM, Gmine.
  • Envio de relatórios diários aos clientes.
  • POAs/ SOAs;
  • Aprovação de faturamento com o cliente/ Envio de Faturamento para Analista de Faturamento.
  • Controle de saídas de planta (revisão da planilha da planta de Card Body) e protocolos de Processo de auditoria.
  • Criação de Order Itens.

Qualificações

  • Cursando Ensino Superior.
  • Inglês Básico.
  • Conhecimento básico em Pacote Office.

O que oferecemos

Thales oferece um programa de benefícios para nossos estagiários que inclui:

  • Bolsa Auxilio
  • Convênio Médico
  • Vale Refeição
  • Vale Transporte
  • Gympass

Why Join Us?

Say HI and learn more about working at Thales

click here

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