Business Support Manager
Há 4 dias
Who are we?
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 
 
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.Job Summary
Provides second level support for Operations business processes and structures. Triages problems and manages escalations to ensure orders flow efficiently through the quote to cash process. Carries out root cause analysis and drives business optimization projects. Works collaboratively with the other operational and support teams and supports regional and global process improvement projects and programs.
Responsibilities
General Profile
- Has specialized depth and or breadth of expertise within Business Operations 
- Leads others to solve complex cross functional problems and uses sophisticated analytical thought to exercise judgment and identify innovative solutions 
- Works independently, with guidance in the most complex situations 
- May lead Business Operations or cross-functional teams or projects 
- Advises management on advanced and broad ranging topics and or projects 
Functional Knowledge
- Has specialized knowledge and expertise in Business Operations and related job families 
- Has specialized knowledge of the overall 'Quote to Cash' process and supporting systems 
Business Expertise
- Interprets internal/external business and customer challenges and recommends best practices to improve product, processes or services 
Leadership
- May lead project teams within Business Operations or related job families on projects with moderate resource requirements, risk, and/or complexity 
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions Impact 
- Impacts the achievement of customer, operational, program or service objectives; work is guided by organization functional policies 
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of views 
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
- 
					Business Support ManagerHá 4 dias 
 Rio de Janeiro, Rio de Janeiro, Brasil Equinix Tempo inteiro R$90.000 - R$120.000 por anoBusiness Support ManagerJR-154919HybridRio de JaneiroBusiness Analysis and Operations SupportFull timeWho are we?Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the... 
- 
					  Exception Support Manager1 semana atrás 
 Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Tempo inteiro R$80.000 - R$120.000 por anoVotre rôleThis position is dedicated to strengthening our partnerships with local carriers in Latin America by bringing in a senior professional fluent in Portuguese, Spanish and English. Your role will focus on monitoring and improving carrier performance and quality, ensuring SLAs are consistently met, and providing support during high escalations. By... 
- 
					  Business Development ManagerHá 16 horas 
 Rio de Janeiro, Rio de Janeiro, Brasil OSM Brasil Tempo inteiro R$80.000 - R$120.000 por anoAre you passionate about creating new business opportunities and driving strategic growth?We are looking for a Business Development Manager to join our team in BrazilReporting to the Business Development General Manager, this professional will play a key role in expanding our portfolio and identifying new commercial opportunities within the maritime and oil... 
- 
					  Business Information Security ManagerHá 6 dias 
 Rio de Janeiro, Rio de Janeiro, Brasil SITA Switzerland Sarl Tempo inteiro R$80.000 - R$120.000 por anoOverviewWELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique... 
- 
					Product Manager2 semanas atrás 
 Rio de Janeiro, Rio de Janeiro, Brasil Manpower Tempo inteiro R$90.000 - R$120.000 por anoProduct Manager | JapanWe are seeking an innovative and results-drivenProduct Managerto lead the strategy, development, and growth of our products in Japan. This role is ideal for professionals who excel at bridging customer needs, business goals, and technology. ResponsibilitiesDefine product vision, roadmap, and strategy in alignment with business... 
- 
					  Local Delivery ManagerHá 2 dias 
 Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Tempo inteiro R$90.000 - R$120.000 por anoVotre rôleAccountable for the on-time delivery of all service orders in the assigned local country/ies.Meet or exceed the targets set by the management with regards to:Customer SatisfactionTDD, RTDD, ITDD, NS#3 and associated metricsManagement of Gold and Sesam ordersDatabase and dispatch accuracyQuality of 1st time installationAccountable for order... 
- 
					  IS CoE Business Serv AnalystHá 2 dias 
 Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Tempo inteiro R$90.000 - R$120.000 por anoVotre rôleMission / role purposeContribute to business growth in the Americas IS business by developing, compelling and insightful business oriented analytics and reports. Through proven data visualization techniques identify gaps and opportunities to enhance the quality of business decisions made by management. Provide leadership and governance in managing... 
- 
					  HR Manager1 semana atrás 
 Rio de Janeiro, Rio de Janeiro, Brasil SBM Offshore Tempo inteiro R$90.000 - R$120.000 por anoHR ManagerReq Id: 19915Job Family: Business PartneringLocation:Rio de Janeiro, BR, Santos, BR, Description:Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue.... 
- 
					  Regional Sales Manager1 semana atrás 
 Rio de Janeiro, Rio de Janeiro, Brasil Eliis Tempo inteiro R$90.000 - R$120.000 por anoCompany DescriptionEliis is an international software provider specializing in seismic interpretation, headquartered in Montpellier, France, with offices in Houston, Perth, Kuala Lumpur, Rio de Janeiro, and Dubai. Established in 2007, Eliis developed PaleoScan, an advanced seismic interpretation software that enhances geological understanding and reduces... 
- 
					
					
 Rio de Janeiro, Rio de Janeiro, Brasil Black Pen Recruitment Tempo inteiro R$60.000 - R$120.000 por anoOur client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...