Human Resources Business Partner

Hi there Thanks for your curiosity

We're driven by ambition and guided by a bold vision for the years ahead. As we scale our profitable ecosystem of tools and services, we're seeking a standout HRBP to help us go to a next level.

Who we are

Zubale is a technology company that enables retailers to win in eCommerce. We serve a wide range of retailers from supermarkets, specialty stores, pharmacies, department stores and fashion brands across Mexico, Brazil, Chile, Costa Rica, Peru and Colombia. How? We have three key products:

1) Flexifleet:
Freelancer Marketplace to perform picking, packing, and delivery tasks for retailers and aggregators.

2) Fulfillment Optimizer:
Modular Software to increase productivity in eCommerce picking, packing and delivery.

3) Consumer Connect:
AI WhatsApp Conversational Commerce to boost sales and elevate customer experience.

We are passionate about helping brands, aggregators, and retailers optimize their eCommerce operations, lower costs, and boost profitability. Backed by over $70M USD in venture capital, we've delivered consistent growth over the past six years and completed more than 100 million orders through our platform. Today, we serve 100+ customers and engage thousands of freelancers across our network. And this is just the beginning. We're building a profitable, scalable ecosystem — and our vision is to become the #1 partner for retailers to grow their eCommerce business.

Who You Are

You are a non-stoppable, people-oriented, dynamic, collaborative individual contributor who provides innovative custom approaches to employee engagement, culture, human resources, and talent management across the organization. Reporting to the Director of People, you will drive vision execution and position the company for rapid scale.

What You Will Do

• Manage payroll process.
• Design, implement and operate our hiring process that is consistent in all markets.
• Deliver a best-in-class on-boarding experience.
• Implement surveys, analyse the data and develop action plans to close gaps.
• Rewards and Incentives: leveraging current compensation and incentives plan, as well as benchmarking vs other companies and industries to ensure our schemes are fit for the future.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Protect organization's value by keeping information confidential.
• Comply with local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Participate in developing department goals, objectives and systems.
• Handle employee relations counseling, outplacement counseling and exit interviewing.
• Own the plan and logistics of internal events.
• Implement performance review programs.
• Design and implement training programs.
• Design and implement career growth plans.

The Skills And Experience You Will Bring

• You're passionate about People and creating a thriving culture and positive working environment for all employees.
• Previous People / HR Management experience, ideally but not a must within the FMCG or Retail sector.
• Startup experience is desired - ability to work within a complex and evolving business environment.
• Highly Organized: Strong project management skills; must be able to effectively manage and balance high-priority requests with long-term projects (and create the tracking tools and cross-team ways of working to enable this).
• Detail-Oriented: Ability to go deep into problems and create comprehensive plans and strategy, based on specific market details.
• Impact and influence: you will be working with senior stakeholders and Co-founders across our business, so will need to manage upwards.
• Agile: We are looking for an individual that would thrive in our fast-paced environment.
• Excellent Interpersonal and Communication Skills.
• 5+ years of experience in an HR function and/or a generalist role.
• English proficiency is mandatory, Spanish is good to have.