Account Manager

1 dia atrás

Blumenau, Santa Catarina, Brasil 8Quali - Software para Gestão da Qualidade Tempo inteiro R$4.000 - R$8.000 por ano

Somos uma empresa dedicada a oferecer soluções inovadoras para a Gestão da Qualidade.

Apoiamos nossos clientes no controle dos requisitos das principais certificações de qualidade, aumentando a eficácia dos processos e gerando resultados significativos e vantagem competitiva em seus negócios.

  • Todas as nossas vagas são abertas para pessoas com deficiência e diversidades.

O que esperamos de você?

  • Atuar de forma consultiva com clientes, garantindo que alcancem resultados concretos e mensuráveis;
  • Realizar o onboarding e orientar a adoção da solução de acordo com as melhores práticas da metodologia Winning by Design;
  • Monitorar indicadores de saúde da conta (health score) e métricas-chave de CS (MRR, LTV, NRR, GRR, Time-to-First-Impact);
  • Conduzir business reviews periódicos, identificando oportunidades de expansão e mitigando riscos;
  • Antecipar e agir sobre sinais de churn e downsells, elaborando estratégias para retenção;
  • Manter relacionamento próximo e de confiança, atuando como principal ponto de contato do cliente.

O que você deve ter?
Perfil de liderança, com postura proativa e foco em resultados;

Capacidade de influenciar, negociar e conduzir decisões estratégicas com clientes;

Vivência com gestão de contas, relacionamento com clientes ou Customer Success.

Benefícios que você vai amar:

Frutas fresquinhas e café
todos os dias para energizar


Day Off
no seu aniversário para você celebrar

Oferecemos
vale-transporte
(carregado no cartão Blumob, sem desconto em folha) ou
auxílio mobilidade
de R$ 140,00 no cartão Flash — pode ser usado para combustível, estacionamento, transporte por aplicativo (como Uber) e muito mais


Auxílio alimentação/refeição
no valor fixo de R$ 800,00 por mês (creditado no Flash e sem desconto em folha)


Plano de Saúde Unimed
(mensalidade sem desconto em folha), com coparticipação de 50% somente quando utilizar


Seguro de vida
para nossos colaboradores (esperamos que não utilize, mas que bom que tem )


Home office nas sextas-feiras
para começar o final de semana sem pegar trânsito


Convênio com SESC
— descontos em cursos de inglês, academia , pilates , psicólogo , massoterapeuta e muito mais


Programa de Indicação
8Quali


Ginástica laboral
2x na semana para cuidar da saúde e bem-estar no dia a dia

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