
Client Solutions Manager
Há 7 dias
Vaga Temporária de 6 meses: Client Solutions Manager (Gerente de Soluções para o Cliente
)
Oportunidade em Multinacional de Mídias
Híbrido 4x presenciais e 1x Home Office - São Paulo /SP
Desafio:
- Conduzir treinamentos sobre produtos, atualizações da empresa e compartilhar melhores práticas relevantes para o negócio de clientes ou agências;
- Gerenciar e expandir o relacionamento com clientes no pós-venda das ofertas de anúncios em leilão, monitorando e analisando campanhas e tomando iniciativa proativa para melhorar os resultados;
- Ser proficiente em gestão de campanhas, configuração e otimização; analisar dados de performance para oferecer insights de negócio orientados por dados e, ao mesmo tempo, utilizar esses insights para aprimorar nossas soluções de publicidade;
Compartilhar feedback de mercado e orientar a estratégia de publicidade;
Como parte da equipe de vendas, o(a) CSM apoiará os anunciantes a alcançarem seus objetivos de marketing, oferecendo um atendimento de excelência.
Requesitos:
- Experiência em funções de gestão de contas/atendimento ao cliente em marketing digital;
- Experiência no gerenciamento de contas-chave em Branding e Performance;
- Experiência com anunciantes de performance e profundo entendimento de seus desafios;
- Capacidade de analisar dados e identificar insights para avaliar o desempenho de campanhas;
- Proficiência em inglês Avançado)
- Experiências com plataforma de app analytics (MMPs);
Desejáveis:
Atitude proativa e excelentes habilidades analíticas em dados, domínio de Excel; conhecimento de SQL é um diferencial
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