Customer Support Manager

Há 6 dias


Duque de Caxias, Rio de Janeiro, Brasil AEROCONTACT Tempo inteiro R$80.000 - R$120.000 por ano

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.

Mission description

  • Desenvolver contas-chave oferecendo suporte e soluções personalizadas para garantir alta satisfação e fidelização dos clientes na região LATAM (América Latina). - Promover nosso Programa de « Suporte por Hora de Voo » como solução customizada para aumentar a disponibilidade e a eficiência das frotas dos clientes na região LATAM (América Latina). - Participar do planejamento estratégico com nossas equipes corporativas francesas para o crescimento e expansão dos serviços de manutenção e reparo, alinhando-se as necessidades dos clientes. - Elaborar propostas comerciais e negociar contratos que gerem valor e atendam as expectativas dos clientes. - Gerenciar e monitorar a rentabilidade dos contratos para cumprir as metas estratégicas da empresa.
  • Formação de nível superior - Fluência com o idioma inglês e saber comunicar em espanhol (diferencial: falar francês). - Experiência comprovada em gestão e vendas, preferencialmente no setor de equipamentos aeronáuticos. - Fortes habilidades de comunicação, negociação e orientação para o cliente. - Capacidade de trabalhar em equipe com visão de crescimento e inovação. Será um diferencial: Conhecimento técnico dos processos MRO de produtos aeronáuticos. Desejável possuir carro e ter a CNH obrigatoriamente


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